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Tele-calling Executives

5 months ago

chennai, India HR Inc Consultants Full time
Job Details :

Tele-calling / Outbound sales – B2B and B2C

A leading Recruitment Firm in Chennai is looking for dynamic and career oriented people to join their team.

Click the link to know more about us.

Responsibilities :

Make outbound calls to potential customers. Share information about our products and services by following sales scripts Answering potential customer questions and follow-up call questions Strategic approach to retention & customer service Sell / Upsell products and place customer orders/requests in the system Closing sales and leading customer through the purchasing process Follow up with customer calls for collections where necessary Answer incoming calls and respond to customer emails Identify problem statement & escalate issues to the Manager as appropriate Document call information according to standard operating procedures Record calls through a computerized system Perform customized targeted sales strategies Meet required targets for assigned leads / Database, active and inactive calls Manage Leads and Maintain a Healthy Conversion Rate Taking part in training and other learning opportunities to expand knowledge of company and position Adhering to all company policies and procedures

Required Skills:

• Telemarketing / Telesales or customer service experience

• A flair for sales with a go-getter attitude

• Ability to mould sales pitch according to the client behaviour & background.

• Ability to withstand pressure & work in a fast-paced environment

• High level of Logical, Reasoning skills and Analytical thinking.


Proficient in Microsoft Office basics of MS word & MS excel, with an average typing speed

Good at searching the Internet

for Information and data mining.