Chief Engineer

Job overview Manage the engineering/maintenance operations of the hotel to ensure safety and comfort of hotel guests and colleagues. Follow brand standards and/or local regulatory requirements. Perform preventive and regular maintenance and repairs to all areas of the hotel. Responsible for maintaining a clean and organised maintenance shop and for the security of hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. At voco we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Duties and responsibilities Financial returns: * Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventative maintenance, and capital planning. * Ensure the effective financial management of the maintenance department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against there are regularly monitored and reviewed.  Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management. * Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget. * Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems.  Evaluate, control and record energy usage and implement and upgrade energy conservation systems. * Ensure the effective financial management of the Capital Plan by setting realistic capital budgets, cash flows, capital works programs and equity asset plans and ensuring that performance against these are regularly monitored and reviewed.  Responsible for the general cost control aspects of each project, the preparation and submission of budget estimates to management and their successful implementation. People: * Work with Human Resources on manpower planning and management needs * Contribute to the effectiveness of management decision making by representing the maintenance department at management meetings and staff meetings and by ensuring regular liaison with heads of other departments. * Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. * Ensure a technically competent maintenance staff by selecting, training and developing a motivated, well-qualified maintenance team.  Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel. * Educate and train all team members in compliance with brand standards, related local laws and safety regulations. Ensure team members are properly trained and have the tools and equipment to carry out job duties. * Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests. Guest experience: * Contribute to guest satisfaction standards by ensuring that technical support services are quickly addressed and wherever possible, anticipate individual needs. Ensure the safety and comfort of the guests and any request for technical service is handled in a courteous and efficient manner. * Understand and respond to customer’s needs and ensure a high level of guest satisfaction. * Carryout preventive maintenance programme to ensure facility is maintained and in service for our guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools). Responsible business: * Initiate /Drive IHG Green Engage initiatives at the hotel * Ensure a safe and secure environment for guests, team members in compliance with regulatory policies and procedures. Maintain relations with outside contacts including guests, regulatory agencies, others as needed. * Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management etc * Perform other duties as assigned. May also serve as manager on duty. Accountability This is the top Maintenance/Engineering job in a small to medium full-service hotel which may include one or more food or beverage outlets, and/or meeting space or catering/convention facilities. Qualifications and requirements Bachelors in Engineering/ Diploma in Engineering 6 years of Experience in property maintenance/engineering including minimum 2 years of managerial experience Knowledge of Occupational Safety & Health Administration