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Case Officer – Overseas Education

4 weeks ago

Kukatpally, India VERASTRO OVERSEAS Full time

Job Title:
Case Officer – Overseas Education

Location:
Onsite (Kukatpally, Hyderabad)

Start Date:
September 1, 2025

Company:
Verastro Overseas (Part of Verastro Group)

About Verastro Group:

Verastro Group
is a diversified Indian multinational conglomerate headquartered in Hyderabad, with business interests spanning energy, technology, consulting, training, medical research, real estate, construction, agriculture, auto components, chemicals, petrochemicals, e-commerce, gems & jewellery, natural gas, retail, fertilizers, telecommunications, tourism & hospitality, FMCG, automobiles, mass media, and textiles.

A part of this expansive vision,
Verastro Overseas
is a fast-growing vertical of the group focused on global education consulting. It is dedicated to helping Indian students achieve their international academic and career goals through transparent, ethical, and student-first services. From career counseling to university applications and visa processing, Verastro Overseas offers end-to-end support with a personalized approach, deep domain expertise, and a sharp eye on global immigration trends.

Our mission is simple but powerful: to make overseas education transparent, accessible, and impactful—empowering students to take confident steps toward a global future.

About the Role:

Verastro Overseas is seeking a skilled and dedicated
Case Officer
to join our Kukatpally branch. The ideal candidate will be experienced in handling student cases for
at least three countries
, with
strong expertise in UK
. You will play a key role in ensuring timely and accurate application submissions, guiding students through documentation, and maintaining high conversion rates.

Key Responsibilities:

  • Manage end-to-end student application processes for multiple countries (primarily UK and US).
  • Guide students on document requirements, timelines, and interview preparation.
  • Handle university portal logins, submissions, and correspondence.
  • Maintain student case files with accuracy and confidentiality.
  • Liaise with university partners and embassy contacts where required.
  • Track application progress and update students and counselors.
  • Escalate and resolve bottlenecks in document collection or admissions workflow.
  • Work closely with counselors to support successful conversions.

Requirements:

  • Minimum 2 years of experience as a Case Officer in the overseas education sector.
  • Proven experience in handling cases for
    UK and US
    , plus at least one other destination (e.g., Canada, Australia, or Europe).
  • Strong knowledge of university portals, SOP formats, CAS/I-20 requirements, and country-specific procedures.
  • Must have
    own laptop/device
    suitable for work.
  • Excellent attention to detail and time management skills.
  • Strong written and verbal communication in English.
  • Ability to work independently in a fast-paced office environment.

What We Offer:

  • Professional environment with growth opportunities.
  • Exposure to a global student base and university networks.
  • Opportunity to be part of a rising education consultancy brand.