Sr. Systems Engineer
2 months ago
What You'll Do:
Follow infrastructure team processes and actively seek to improve them, especially as it relates to implementing automation of repeatable tasks Identify and fix problem areas in Windows servers that run Granicus products Support and troubleshoot authentication in many Active Directory focused styles including, but not limited to: Windows, Linux, LDAP, and SAML (ADFS) Security finding remediation – deal with security related issues in whatever form they take Execute quality changes, perform code, and change request reviews As part of an on-call team, triage and troubleshoot efficiently and effectively during production incidents Ensure system resources and assets are logged and monitored along with appropriate actions for events Analyze log files and other infrastructure data using available tools Develop documentation to empower other team members and accurately represent projects and procedures Plan for and install new software/firmware releases and hardware/software upgrades to meet security and supportability requirements
Who You Are:
You have 5+ years of experience supporting Windows servers in a data center or cloud environment You have experience with MS Active Directory configuration and management You have specific technical experience with: regular patching of infrastructure hardware and software systems certificates and certificate management Scripting / automation (, Bash, Python, Ansible, Terraform, Git, PowerShell) You understand security frameworks such as ISO 27001, NIST 800-53 and/or FedRAMP You have worked in a large enterprise environment, providing Windows Server support You are passionate about technology and keep abreast of technical developments in your field You can adapt to a changing environment
Specific System Experience:
The ideal candidate has some level of experience with the following infrastructure technologies (bonus if your experience matches the specific products at Granicus in parenthesis): Windows Server OS (2012 to Current) Windows Active Directory PowerShell (v5 and v7) Microsoft ADFS System monitoring tools (LogicMonitor, LogRhythm, Elastic) DNS and IP Management (Infoblox) Cloud computing (AWS, Azure) Virtualization (VMware) Certificate management, OpenSSL, all things SSL/TLS On prem CA management
Security and Privacy Requirements
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
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