Cloud Support Eng. I

4 weeks ago

bangalore, India AWS India - Karnataka Full time
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
If you fit the description, you might be the person we are looking for We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.
The Windows role supports our services that focus on identity and access management, compliance and auditing, web applications and more. AWS Support Engineer team is 24/7/365 operations and shift work will be required in afternoon i.e. 1 PM to 10 PM IST
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
· Learn and use groundbreaking technologies.
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
· Interact with leading engineers around the world.
· Partner with Amazon teams in India to help reproduce and resolve customer issues.
· Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
· Drive customer communication during critical events.
· Drive projects that improve support-related processes and our customers’ technical support experience.
· Write tutorials, how-to videos, and other technical articles for the developer community.
· Work on critical, highly complex customer problems that may span multiple AWS services.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND

BASIC QUALIFICATIONS

- Bachelor’s degree OR equivalent experience in a technical position
- Requires minimum of 2+ yrs experience in relevant technical position
- Advanced experience in enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, MSSQL, SharePoint, Exchange, Windows server, Single Sign On).
- Knowledge of Windows troubleshooting tools (Event viewer, Task manager, WinDbg, Windows Sysinternals, perfmon, WPR/WPA).
- Experience in Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, or LAN/WAN)
- Knowledge of Windows troubleshooting tools (WinDbg, Windows Sysinternals, perfmon, WPR/WPA).

PREFERRED QUALIFICATIONS

- Advanced experience in Cloud computing (AWS, Azure, OpenStack).
- Experience with programming/scripting (Batch, Perl, Ruby, VB, PowerShell, Java, C# and/or PHP).
- Experience managing full application stacks from the OS up through custom applications.
- Experience with System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange).
- Experience with Network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools).
- Knowledge of storage technologies.
- Experience with Cloud services and Cloud deployments.

  • Cloud Support Eng. I

    4 weeks ago

    bangalore, India AWS India - Karnataka Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...

  • Python Developer

    2 weeks ago

    Bangalore, India CA-One Tech Cloud Inc. Full time

    Company Description CA-One Tech Cloud Inc is an established IT services firm that provides world-class technical and staffing solutions in both public and private sectors. The company is dedicated to creating a robust and content workforce by focusing on employee initiatives and offers an employee-friendly environment, growth-oriented opportunities, and...

  • Cloud Practice Lead

    4 weeks ago

    bangalore, India I Square Soft Full time

    Cloud Practice Lead Job Description Scaling the PaaS cloud competency of the organization by setting up and incubating various PaaS cloud including AWS, Pivotal, IBM blue mix etc. Work as a though leader with customers in helping them to adopt cloud PaaS services Responsible for designing, building Cloud solutions and provide required support to...

  • Support Specialist I

    4 weeks ago

    bangalore, India Vimeo Full time

    At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support.What you'll do:Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint.Rotate through our 24x7 shifts...

  • Cloud Architect

    1 week ago

    bangalore, India Maneva Consulting Pvt. Ltd Full time

    Greetings From Maneva!   Job Description   Job Title -  Cloud Architect & Engineer Lead    Location - Bangalore / Hyderabad / Chennai   Experience - 20 - 25 Years     Job Requirements: 1. Agile Program Setup – Define the way teams should be organised and the way they would work,...

  • DevOps Engineer

    4 weeks ago

    Bangalore, India BXP SUPPORT AND SOLUTIONS PVT LTD Full time

    As a DevOps Engineer is responsible for bridging the gap between development and operations teams by designing, implementing, and maintaining automated processes for building, testing, and deploying software efficiently and reliably. They collaborate with software developers, system operators (SysOps), and other IT staff to manage code releases. Key...

  • Presales Cloud Specialist

    2 weeks ago

    Bangalore, India Anlage Infotech (I) Pvt. Ltd. Full time

    Job Description : As a Presales Cloud Specialist, will work directly with the Sales and Consulting Team, supporting the broader members.The role will have the responsibility of supporting consulting and pursuits and maintaining knowledge assets in content repositories with an objective to improve efficiency, effectiveness, and overall quality of pursuit...

  • DevOps Engineer

    3 weeks ago

    Bangalore, Karnataka, India BXP SUPPORT AND SOLUTIONS PVT LTD Full time

    As a DevOps Engineer is responsible for bridging the gap between development and operations teams by designing, implementing, and maintaining automated processes for building, testing, and deploying software efficiently and reliably. They collaborate with software developers, system operators (SysOps), and other IT staff to manage code releases. Key...

  • Support Specialist I

    4 weeks ago

    bangalore, India Vimeo Full time

    At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support. What you'll do: Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint. Rotate through our 24x7...

  • Cloud Data Engineer

    1 month ago

    Bangalore, India Adobe Full time

    JOB LEVELP30ADDITIONAL JOB LEVELS-EMPLOYEE ROLEIndividual ContributorResponsibilities:Design and build scalable, secure APIs and consumer applications following latest architecture patterns(e.g. serverless etc.).Design, deploy, and manage APIs using API Gateways(Amazon API Gateway, Google Cloud Endpoints, Microsoft Azure API Management, IBM API Connect,...

  • Senior Eng, Test

    3 days ago

    bangalore, India Baxter Full time

    Vantive: A New Company Built On Our Legacy Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the...

  • Cloud Analyst

    2 weeks ago

    Bangalore, India Growel Softech Pvt. Ltd. Full time

    Job Description :We are currently seeking a talented Cloud Analyst with 6 to 8 years of experience to join our team. The Cloud Analyst will play a crucial role in supporting our cloud infrastructure, optimizing cloud resources, and ensuring the reliability and security of our cloud-based systems.Responsibilities :- Cloud Infrastructure Management : Manage...

  • Cloud Analyst

    1 week ago

    bangalore, India Growel Softech Pvt. Ltd. Full time

    Job Description :We are currently seeking a talented Cloud Analyst with 6 to 8 years of experience to join our team. The Cloud Analyst will play a crucial role in supporting our cloud infrastructure, optimizing cloud resources, and ensuring the reliability and security of our cloud-based systems.Responsibilities :- Cloud Infrastructure Management : Manage...

  • Cloud Analyst

    3 weeks ago

    Bangalore, Karnataka, India Growel Softech Pvt. Ltd. Full time

    Job Description :We are currently seeking a talented Cloud Analyst with 6 to 8 years of experience to join our team. The Cloud Analyst will play a crucial role in supporting our cloud infrastructure, optimizing cloud resources, and ensuring the reliability and security of our cloud-based systems.Responsibilities :- Cloud Infrastructure Management : Manage...

  • Support Specialist I, Customer Support

    3 weeks ago

    bangalore, India Vimeo, Inc. Full time

    At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support. What you'll do: Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint.  Rotate through...

  • Cloud Support Engineer

    4 weeks ago

    bangalore, India AWS India - Karnataka Full time

    Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services Private Limited (AWS India), you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services...

  • L3 Support Engineer/Administrator

    2 weeks ago

    Bangalore, India CA-One Tech Cloud Inc. Full time

    Company Description : CA-One Tech Cloud Inc is a fast-growing and proven IT services firm providing world-class technical and staffing solutions in both public and private sectors. Established in 2017 and headquartered in Fremont, CA, the company is founded on the principle that a leading IT services firm must employ only the most experienced,...

  • Database Administrator I

    1 week ago

    bangalore, India Sabre Full time

    Description for Database Administration I: Accountable For:   Responsible for providing support for operational database services to the organization. Owns, tracks, and resolves database related event, issues, incidents and coordinate with respective application and infra owners. Exemplify the desired culture and philosophies of the...

  • Cloud Support Engineer

    4 weeks ago

    bangalore, India AWS India - Karnataka Full time

    Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...

  • Cloud Support Engineer

    4 weeks ago

    bangalore, India AWS India - Karnataka - D11 Full time

    Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...