Payroll Specialist

Position Title: Payroll Specialist - US Function/Group: GSS/HRSS/International Payroll Country: India Location: Mumbai Pay Grade: PG 40 – Specialized Support Job Type: Full time Role Reports to: Payroll Team Lead - US Geographical Scope: Global Percentage of travel required: Sponsor Job Overview Payroll Specialist is expected to: · Administers assigned components of payroll processing to ensure completeness, accuracy and timeliness of payments for countries supported · Liaises with Payroll Vendor, HR, and Finance team members · Delivers service excellence to employees, managers and HR professionals Job Responsibilities 75% of Time Payroll Processing: · Performs the day to day payroll processing activities including payroll inputs · Analyze and prioritizes incoming work to ensure data is processed by the cut-off date · Audits payroll and time and labor data and corrects data as necessary · Produces timely and accurate gross to net processing and pay distribution · Participate in year-end expat remuneration audits, including resolving reconciling items related to processing · Provides level 2 inquiry payroll support and provides applicable guidance · Process Garnishments, Court and Child Support orders · Responsible for calculating and collecting overpayments; monitor internal collections process · Accountable for the transactional process work and data entry, ongoing HR process harmonization/improvement · Responsible for effective and efficient delivery of Payroll across network – deliver SLA’s (service level agreement’s), KPIs (Key Performance Indicators), metrics/measures · Effectively communicate with diverse Stakeholders · Provide timely updates to Stakeholders and proactively resolve issues · Demonstrate a high level of customer orientation towards stakeholders · Build a trusting and effective relationship with payroll vendors / partners · Support the queries/requests regarding payroll 20% of Time Reporting & MIS: · Ownership of the end to end payroll processing of all supported markets · Creation of Monthly / quarterly PPT decks for payroll service review calls · Dashboard updation · Responsible for all reporting and reconciliations, Payroll tax updates, including the oversight of all year-end activities with vendor · Update of Payroll KPI reports on time and correctly as soon as payroll is over · Supporting Audit and other adhoc reporting requirements · Testing – provide support for Testing (initial and any ongoing) 5% of Time Strategies: · Be the go-to person for information and guidance on payroll processes · Maintain and update related process documentations for training and business continuity · Drive process improvement through Continuous Improvement tools · Identify & share best practices across other teams, internal and external stakeholders · Identify and leverage HMM opportunities · Perform activities with metrics focus · Automate processes and adopt technology where needed Desired Profile Education Minimum Degree Requirements: Bachelors Preferred Degree Requirements: Bachelors Preferred Major Area of Study: Global University degree preferred Required Professional Certifications: - Preferred Professional Certifications: - Experience Minimum years of related experience required: 3 – 5 years of US Payroll experience preferred Preferred years of related experience: 3 – 5 years customer service experience preferred Specific Job Experience or Skills Needed · Ability to partner with peers and project team members and demonstrate collaborative and effective teamwork · Ability to work cross-functionally and learn quickly · Ability and willingness to adapt to a dynamic set of standards and tools · Ability to function as a creative self-starter and to work independently · Knowledge of technical systems preferred (Workday, SaaS and other) · Strong prioritization & time management skills · Multitasking is must Competencies/Behaviors required for job · Integrity and Candor · Challenge and Question with Courage · High level of collaboration · Drives results by building high-trust relationships at all levels · Navigates the organization and understands the complexity of a global services group · Strong communication skills to both a technical and non-technical audience · Ability to execute technological change and process improvements · Flexibility to handle changing work demands · Attentive listening skills and attention to detail are necessary to be effective in this role