Transaction Services Specialist

3 days ago


Pune, India PRI Global Full time

Position Title: Associate Specialist – Transaction ServicesShift Timing: Standard business hoursInterview Process: 2 roundsDomain: Fintech / PaymentsJoining Timeline: Immediate to 30 daysCandidate RequirementsExperience:Minimum 1–3 years of relevant experience in finance operations, preferably in KPO/BPO environments.Educational/Professional Background:Finance or accounting background preferred.Exposure to banking operations, accounts payable/receivable, or revenue processes is a plus.Skills & Responsibilities:Handle 10–12 support calls daily (not a call center role).Provide L1/L2 support via internal calls and email.Strong proficiency in Excel and PowerPoint for data analysis and presentations.Excellent verbal and written communication skills to support global clients ( Australia, Europe, UK, US).Conduct research based on client requirements and prepare relevant data.Willingness to learn, multitask, and adapt in a dynamic environment.Operational excellence and a proactive approach to learning new tools and processes.Prior experience with ticketing tools is a plus (not mandatory).Training will be provided for the right candidate with strong communication skills and a finance support mindset.



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