Store Manager

Found in: Whatjobs IN C2 - 2 weeks ago

Connaught Place, India airtel Full time

About the role Manage an entire Airtel store and provide a delightful experience to customers while driving Sales targets, with adherence to pre-defined guidelines Key Responsibility – · Develop store strategies to expand store traffic and optimize profitability · Ensure a consistent, quality store experience for customers: customer needs are met, complaints are resolved and service is quick and efficient · Drive sales of various Airtel plans, plan upgrades & and products my Airtel app, WYNK, airtel TV etc. · Maintain store staff job results by coaching, counselling, disciplining, planning, monitoring, and appraising job results · Maintain inventory levels of Airtel assets SIM cards, dongles, Wifi devices · Ensure adherence to pre-defined Airtel SOPs to run store operations smoothly Skills Required · Good communication and interpersonal skills · Ability to analyze data and derive insights · Customer centricity while making all decisions · Ability to drive large teams towards specific objectives · Ability to monitor store transactions · Digital Savvy, ability to manage digital assets Educational Qualifications · Graduate, preferably MBA

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