Salesforce Data Analyst

2 weeks ago

Hyderabad, India CriticalRiver Inc. Full time

About Company:

CRITICALRIVER is a trusted digital technology consulting company with a demonstrated track record of successful technology implementations in areas such as Digital Transformation, Digital Experience Management, Digital Engagement, and Digital Engineering with 100+ Digital Transformation engagements. Founded in 2014 in the heart of Silicon Valley, currently we are working with 150+ clients Globally. Having 1000+ Global Professionals with deep technology and business background. USA, India, UAE, Qatar, Brazil, Costa Rica, Philippines, and Australia offering digitalization solutions to Fortune 500 companies.


Role: Salesforce Data Analyst - Lead

Experience: 6 Yrs - 12 Years

Job Location: Hyd/Remote


Role Overview:

The Salesforce Data Analyst is responsible for overseeing the overall design, structure, and integrity of Salesforce data . This role involves strategic planning, collaboration with stakeholders, and ensuring the team adheres to best practices for data quality and enrichment.


Responsibilities:

● Define and implement data architecture strategies for Salesforce.

● Collaborate with stakeholders to understand business requirements and translate them into effective data solutions.

● Design and maintain data models, ensuring scalability and flexibility.

● Establish and enforce data governance policies and standards.

● Provide guidance to the Data Analysts in data quality and enrichment activities.

● Lead efforts to integrate Salesforce with other systems for seamless data flow.

● Stay updated on Salesforce updates and industry best practices.


Experience

● Proficient in Salesforce administration and configuration.

● Understanding of Salesforce data models, objects, and relationships .

● Experience with Salesforce data import/export processes .

● Strong data analysis skills using tools such as Salesforce reports and dashboards.

● Proficiency in data profiling to identify data quality issues and trends.

● Experience using data cleansing tools within the Salesforce ecosystem.

● Familiarity with external data enrichment tools and APIs.

● Knowledge of data governance principles and practices.

● Knowledge of data compliance standards, such as GDPR, and implementation within Salesforce.

● Proficient in SOQL/SQL for querying and manipulating data in Salesforce databases.

● Experience in database management and optimization.

● Knowledge of Salesforce automation tools for data quality and enrichment automation.

● Proficiency in creating and customizing Salesforce reports and dashboards.

● Experience with analytical tools for in-depth data analysis.

● Experience in data migration projects, including data mapping and validation.

● Knowledge of Salesforce Data Loader or similar tools.

● Familiarity with collaboration tools such as Salesforce Chatter & Slack.

● Experience using project management tools to coordinate tasks and projects.

● Strong documentation skills for creating and maintaining data quality and enrichment processes documentation.

● Commitment to staying updated on the latest Salesforce releases, features, and industry best practices.

● Effective communication skills to convey complex technical concepts to non-technical stakeholders.

● Strong problem-solving skills to identify and address data quality challenges efficiently.

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