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Technical Account Manager

2 months ago

mumbai, India Awign Expert Full time
Job Description
Job Description

Experience: Minimum 4+ years
Duration: Permanent Role
Note: Remote but C andidate need to be from mumbai location .
Job Title: Technical Account Manager
Team: Customer Success
Reporting: Customer Success Manager

Job Responsibilities
• Experience required: 3 to 6 years in the industry.
• Onboarding new clients on Nitrogen
• Understanding the client’s requirements
• Active support on Client’s tickets
• To address the client’s issue
• Managing and enhancing the product features
• Translating the client’s requirement with the Product team to enhance the new feature sets.
• Analyzing the data and preparing reports.
• Ownership of accounts and willing to support on client's requests on tickets.

Required Technical Skills:
Must have
• Excellent knowledge of HTML, JS, and CSS frameworks
• Good knowledge of web application frameworks.
• Good knowledge of Advanced Java/Node JS/Golang/JavaScript.
• Excellent communication skills
• Good knowledge of Version Control Systems and Build processes.
• Good analytical and problem-solving skills.
Nice to have
• Cloud Platform experience (GCP/AWS/Azure)
• Kubernetes and Docker experience

Education Qualification
• UG: B. Tech / B.E. – Computers OR PG: MCA / M. Tech
Requirements
Technical Account Management, JavaScript