Senior Executive – B2C Operations
1 day ago
Key Responsibilities:- You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements.- RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries.- Invoice Tracking: Maintain accurate records of invoices and track against returns.- Life cycle Reconciliation: Handle reconciliation of return data and weight data and collaborate with the commercial team for discrepancies.- Damage/Loss: Monitor and track returns related to damaged or lost products.- RTO Delivery Coordination: Coordinate with RTO delivery teams, ensuring smooth execution of deliveries and returns.- Communication: Act as a liaison between teams, ensuring consistent and clear communication regarding RTO statuses, issues, and updates.- Define and implement B2C operational SOPs for Q-com channels.- Drive continuous improvement initiatives for order accuracy, speed and service levels.- Lead cross-functional coordination with Revenue, Finance and Brand teams on PO fulfilment, marketplace inventory replenishment, inventory reconciliation & finance compliance.- Customer experience Matrices reporting, improvement & closure of corrective actions.Qualifications: •- 3-4+ years of operations experience in a similar fast-paced process driven B2C Supply Chain, and Operations roles.- Bachelor’s degree in business administration or engineering background.- Strong knowledge of fulfilment and shipment lifecycle management.Good computer literacy: Excel, word and other relevant technologies- Problem-solving capabilities, attention to detail and process-driven approach.- Excellent communication skills with the ability to communicate and influence internally and externally. Team player who can facilitate successful project work and operating deadlines.Kindly mail your resume on
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Senior Executive
4 weeks ago
Mumbai, India Foxtale Full timeDesignation: Senior Executive - B2C Operations Location: Andheri East, Mumbai, MaharashtraEmployment Type: Full-TimeWe are looking for a dynamic and results-oriented Senior Executive – B2C Operations to manage and optimize the Return to Origin (RTO) process and oversee end‑to‑end shipment lifecycle reconciliation. The role involves reducing RTO...
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Senior Executive – B2C Operations
3 days ago
mumbai, India Foxtale Full timeKey Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive – B2C Operations
3 days ago
Mumbai, India Foxtale Full timeKey Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive – B2C Operations
1 day ago
Mumbai, India Foxtale Full timeKey Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive – B2C Operations
1 day ago
Mumbai, India Foxtale Full timeKey Responsibilities: - You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. - RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. - Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive – B2C Operations
1 day ago
Mumbai, India Foxtale Full timeKey Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive – B2C Operations
2 days ago
Mumbai, India Foxtale Full timeKey Responsibilities:- You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements.- RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries.- Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive
2 days ago
Mumbai, India Foxtale Full timeKey Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive – B2C Operations
2 days ago
Mumbai, India Foxtale Full timeKey Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. Invoice Tracking: Maintain accurate records of invoices and track against...
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Senior Executive – B2C Operations
2 days ago
Mumbai, India Foxtale Full timeKey Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. RTO Management: Oversee and manage the Return to Origin (RTO) process, reducing the RTO timelines and ensuring timely deliveries. Invoice Tracking: Maintain accurate records of invoices and track against...
