Branch Head

4 weeks ago


Delhi, India Utkarsh Small Finance Bank Full time

JOB SUMMARYThe Branch Head is entrusted with the responsibility of efficiently managing the branch, ensuring sustainable business growth, delivering ethical and high-quality customer service, and maintaining consistent growth across all performance parameters. Excellence in inclusive banking is a key focus, along with expanding the branch's asset and liability business.KEY RESPONSIBILITIES Overseeing branch operations and its overall functionalityAccountability for achieving branch business targetsEnsuring strict adherence to regulatory requirements, including KYC, AML, CFT, etc.Managing costs effectively to ensure branch profitabilityProviding outstanding customer service by comprehensively addressing their needs through the bank's diverse financial product offeringsSupervising critical areas such as new business development (both retail and institutional), sales channel expansion, team development, and revenue generationEnforcing the adherence to all prescribed systems and processes at the branch, as directed by Senior ManagementEnsuring thorough training of the entire staff on the bank's products and sales processes, while maintaining high engagement levelsHandling interactions with internal and external auditors, inspections, and compliance mattersRELEVANT JOB EXPERIENCEA minimum of 6 years of Banking experience with branch management responsibilitiesA demonstrated track record of driving a branch towards higher profitabilitySKILLS & COMPETENCIES Proficiency in communication, leadership, result orientation, interpersonal skills, and a strong service-oriented approachFamiliarity with local geography and language is advantageousEDUCATIONAL QUALIFICATIONS & CERTIFICATIONS A Bachelor's degree in any specialisation, with a Master's degree considered an advantage, Banking qualifications such as MBAs, CAIIB, JAIIB, and others will be preferred.JOB LOCATIONSCharkop, KandivaliBorivaliMulundGoregaon EDadarInterested candidates may share their resume on


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