Accountant

2 days ago

Jalgaon, India PRO WOLF Full time

Customer Support & Accounts Executive

Company: PRO WOLF (Sports Footwear Brand)
Website:

About Us:
PRO WOLF is a leading Indian sports footwear and accessories company, operating fully online through our website. We specialize in premium weightlifting and powerlifting shoes and gear, serving athletes and fitness enthusiasts nationwide.

Job Description:
We are looking for a Customer Support & Accounts Executive to join our team. The role involves managing all customer-related inquiries and handling basic accounts-related tasks. You will act as the first point of contact for our customers, ensuring a smooth and professional experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with product information, order updates, and issue resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Handle accounts-related tasks such as order entries, billing support, and payment follow-ups.
  • Coordinate with internal teams to ensure timely responses and solutions.

Requirements:

  • Bachelors degree (minimum qualification).
  • Strong problem-solving skills.
  • Excellent communication skills in both English and Hindi.
  • Ability to handle calls and communicate clearly with customers.
  • Basic knowledge of accounts and record-keeping is a plus.

Work Mode:

  • Online/Remote (from our website operations).

Why Join Us?

  • Be a part of a fast-growing Indian sports brand.
  • Work in a dynamic and supportive environment.
  • Opportunity to grow your skills in customer service and accounts management.

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