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Operations Associate
6 days ago
Salvia Travels is a travel company based in New Delhi, specializing in providing best and hassle-free holidays in Russia and CIS countries- Kazakhstan, Azerbaijan, Georgia, Armenia, Kyrgyzstan, Uzbekistan. With a focus on customer satisfaction, Salvia Travels takes care of all the needs of the travelers from airport arrival to departure, ensuring a comfortable and memorable experience. Our goal is to provide excellent value for the money spent, allowing travelers to sit back and enjoy their holidays.
Role Description
This is a full-time on-site role as an Operations Associate at Salvia Travels in New Delhi. The Operations Associate will be responsible for day-to-day tasks related to travel operations, including ensuring smooth customer experiences, coordinating travel arrangements, managing customer inquiries, and ensuring customer satisfaction. The role requires attention to detail, strong interpersonal and communication skills, and the ability to analyze and resolve customer issues.
Qualifications
Experience in travel operations and customer service
Strong interpersonal skills and ability to communicate effectively
Analytical skills to identify and resolve customer issues
Excellent communication skills, both verbal and written
Ability to provide exceptional customer service
Attention to detail and ability to multitask
Experience in the travel industry is a plus
Bachelor's degree in a relevant field is preferred
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