IAM Operations Senior Analyst

1 day ago


Pune, India Finastra Full time

Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?
The Identity and Access Management (IAM) Operations Analyst: SailPoint will help facilitate the tactical advancement of Finastra's IAM program, which includes Identity Governance & Administration (IGA) and Privileged Access Management (PAM) solutions. As part of the broader Information Security organization, this role will participate in a multidisciplinary information security team, applying fundamental systems security understanding, skills, expertise, and experience to maintain and operate complex information systems and security tools that satisfy organizational mission and/or business requirements, including stakeholder protection needs and security requirements. The role will also be responsible for monitoring, maintaining, and administering IAM solutions. The ideal candidate will be self-directed and work effectively in a diverse team environment.

Responsibilities & Deliverables

  • Monitors, runs, and supports operations for the IAM program, ensuring appropriate provisioning and de-provisioning of access across various authentication and governance platforms, including SailPoint and DUO MFA, and indirectly, CyberArk and LastPass.
  • Monitors ticket queues and shared mailboxes for IAM team applications, either handling the matter or escalating to the Engineering queues as appropriate
  • Troubleshoots routine problems such as: issues with Source connectivity, Aggregation, and password changes
  • Ensures that terminated users' access is removed according to corporate access management standards
  • Works with application and business unit teams to define and configure roles for Role-based access control
  • Gathers and normalizes data for quarterly access review procedures to ensure that user access is reviewed and approved by management
  • Participates in audit support activities for both internal and external audits
  • Routinely provides after-hours on-call support for critical systems and emergency response
  • Identifies, escalates, and resolves potential access control and system risk issues
  • Identifies opportunities to reduce problems, increase efficiency, and optimize support through process changes
  • Creates runbook Documentation on the use of IAM tools for L1 Helpdesk.
  • Manages documentation of IAM Standard Operating Procedures and service deliverables
  • Performs other related duties as assigned in accordance with qualifications

Qualifications Required
KNOWLEDGE / SKILLS

  • IAM and general Information Security best practices
  • Extensive knowledge of IGA solutions, specifically SailPoint IdentityNow (e.g.: writing search queries, using Postman to query the API, provisioning access, monitoring and addressing Source Health, managing accounts by automated and manual means - aggregation, correlation, and toggling status)
  • Knowledge of LDAP/Active Directory, and relevant IT architecture
  • Familiarity with: PKI architecture, SSL/TLS, MFA, and oAuth Principles
  • Knowledge of bash commands and/or Powershell a plus
  • Microsoft Office knowledge (especially Excel) a plus
  • Capable of working cooperatively with leadership, other teams, teammates, and non-technical end-users in a challenging, dynamic, and global environment
  • Ability to recognize actions that endanger the security posture or operational efficiency of the organization.
  • Ability to successfully handle multiple priorities simultaneously
  • Strong sense of urgency and commitment to meeting SLAs
  • Excellent written and verbal communication skills

Experience

  • A minimum of 2 years of experience performing IGA functions using an IGA platform within a company
  • A minimum of 1 year of experience supporting and administering SailPoint IdentityNow
  • Experience managing DUO or another MFA solution a plus
  • Experience with password manager technologies (e.g., LastPass) and remote session governance (e.g., CyberArk) a plus
  • Experience in meeting goals in a fast-paced environment that can require reprioritizing and balancing needs

EDUCATION
/
CERTIFICATIONS

  • Bachelor's degree from an accredited college or university, or equivalent experience. A degree in Computer Science, Computer/Data Systems Management or a related field or discipline is preferred.

Benefits
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

  • Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
  • Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
  • Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
  • ESG: Benefit from paid time off for volunteering and donation matching.
  • DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, , , , ).
  • Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
  • Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
  • Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra


  • IAM Analyst

    7 days ago


    Pune, Maharashtra, India Ascentt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    IAM Analyst - Identity and Access ManagementPosition OverviewWe are seeking a skilled IAM Analyst to join our Identity and Access Management team, focusing on the design, implementation, and management of secure authentication and authorization systems for marketing applications. This role will be instrumental in advancing our SSO capabilities and ensuring...


  • Pune, Maharashtra, India Finastra Full time US$ 90,000 - US$ 1,20,000 per year

    Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...

  • IAM Business Analyst

    2 weeks ago


    Pune, Thiruvananthapuram, India VME Vhire Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    Candidate must have IAM Tools level experience( Specially One Identity , Exception (Only) If Other tools experience candidate can be consider but he or she will be very strong knowledge in the  Technical side like (SQL/IAM Domain / IAM Process and concepts / Programming Understanding / Should be like a solution finder/provider / Able to write requirement /...

  • IAM Business analyst

    2 weeks ago


    Bengaluru, Gurugram, Pune, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesProven experience as an IAM Business Analyst or similar role.Strong understanding of IAM principles and best practices.Experience with IAM tools and technologies (e.g., Active Directory, SSO, MFA).Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to manage multiple projects and...

  • Iam-operation

    3 days ago


    Pune, Maharashtra, India Inspirit Vision Full time

    **LIAM Operation (Pune) 1.5+ yrs** **Why should you look at this role?** Salary 7 lakh per annum Health benefits Paid leave Sick leave Provident Fund Annual bonus Performance bonus **Company size**: 50-100 employees **About the Employer** Founded in 2015 and headquartered in Pune, India, Inspirit Vision is a boutique company with in-depth domain...


  • Pune, Maharashtra, India Tata Consultancy Services Full time

    Technical Competency- 5 -12 years of working experience with security frameworks and compliance regulations- Knowledge of IAM, PAM, and information security best practices.- Experience in onboarding applications to IAM Tools.- Understanding of security concepts User Access Certifications, Segregation of Duties, Secure by Design, Human , Non-Human , Top Tier...

  • IAM BA Analyst

    4 days ago


    Pune, India Best Infosystems Ltd. Full time

    IAM BA Analyst_Full-Time_Pune /BangaloreJob Title: IAM BA AnalystJob Type: Full-TimeLocation: Pune /BangaloreExperience: 5+ YearsJob Description:As a Sr IAM BA Analyst in Identity Governance and Administration, you will play a crucial role in ensuring the integrity and accuracy of user identity data within our organization.Experience Level: At least 5...

  • IAM BA Analyst

    4 weeks ago


    Pune, Maharashtra, India Best Infosystems Ltd. Full time

    IAM BA Analyst_Full-Time_Pune /BangaloreJob Title: IAM BA AnalystJob Type: Full-TimeLocation: Pune /BangaloreExperience: 5+ YearsJob Description:As a Sr IAM BA Analyst in Identity Governance and Administration, you will play a crucial role in ensuring the integrity and accuracy of user identity data within our organization.Experience Level: At least 5 years...

  • IAM BA Analyst

    2 weeks ago


    Pune, Maharashtra, India Best Infosystems Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    IAM BA Analyst_Full-Time_Pune /BangaloreJob Title:IAM BA AnalystJob Type:Full-TimeLocation:Pune /BangaloreExperience:5+ YearsJob Description:As a Sr IAM BA Analyst in Identity Governance and Administration, you will play a crucial role in ensuring the integrity and accuracy of user identity data within our organization.Experience Level: At least 5 years of...

  • IAM BA Analyst

    2 weeks ago


    Pune, Maharashtra, India Best Infosystems Ltd. Full time

    IAM BA Analyst_Full-Time_Pune /Bangalore Job Title: IAM BA Analyst Job Type: Full-Time Location: Pune /Bangalore Experience: 5+ Years Job Description: As a Sr IAM BA Analyst in Identity Governance and Administration, you will play a crucial role in ensuring the integrity and accuracy of user identity data within our organization. Experience Level: At least 5...