Cruise Operations Specialist

2 days ago

Bhubaneshwar, India Whatjobs IN C2 Full time

Delivering perfection- one voyage at a time. At Vara5, we are building India’s first integrated luxury travel ecosystem for the global Indian. We blend bespoke human curation with intelligent technology to craft immersive, personalized journeys across the world. Within this ecosystem, cruising will be one of our flagship categories -spanning ocean, river, and expedition partners such as Ponant, Explora Journeys, Oceania, Regent Seven Seas, Silversea, and Seabourn. As our Cruise Operations Specialist, you will manage end-to-end operational execution of cruise travel- covering pricing, booking systems, allocations, documentation, payments, and supplier coordination. This is not a sales role. It’s designed for someone who understands the machinery behind flawless cruise delivery and can integrate seamlessly with a high-performing curation team from day one. What You Will Do Cruise Booking & Operations Manage end-to-end cruise operations- from quotation and booking to documentation, invoicing, and final confirmations. Work across systems like Amadeus Cruise, Polar Online, Cruising Power, Espresso , or equivalent GDS and DMC portals. Coordinate with global cruise partners for confirmations, group blocks, special requests, and post-booking support. Maintain updated rate sheets, offers, and inclusions for all preferred cruise partners. Integration & Coordination Support the curation team by integrating cruise elements with air, hotel, and land arrangements into one seamless itinerary. Collaborate closely with product, finance, and operations teams to ensure flawless execution and accountability. Documentation & Compliance Ensure all documentation, insurance, and visa requirements are completed well before sailing. Keep internal systems, CRM, and reporting dashboards updated and accurate for every booking. Issue Resolution & Troubleshooting Proactively manage cabin changes, waitlists, cancellations, and

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