Sr Customer Service Executive

Found in: Whatjobs IN C2 - 2 weeks ago

mumbai, India Tata Communications Full time

Minimum qualification & experience

3-5 years of experience in ATM industry, Warehouse Management, ATM deployment

Other knowledge/skills

Understanding of electronics and electricals w.r.t ATMs, UPS, Batteries & VSAT etc. 
Adept coordinator & Vendor Management 
Experience in handling Warehouses & inventory management
Handling MIS & data management (Basic knowledge of MS-Excel)
Ability to plan and execute the deliverables within TAT and cost 
Team Player; process & detailed oriented
Achiever & Go-getter

Key Responsibilities

Proficient in coordination & execution w.r.t warehouse management and logistics by liaising with internal/external stakeholders & Vendors for carrying out the task assigned.
End to End management & handling of TCPSL Bhiwandi Warehouse as per the defined SOP
 Bhiwandi WH responsible to manage the assets requirement for states viz. Maharashtra, Gujarat, Madhya Pradesh & Chattisgarh
 Getting the ATM health checkups through OEMs, rework and making ATM deployment ready. 
 Managing the costs for repairs and consumpation tracking of all spares available in warehouse 
 Cooridnation with Vendors for inventory stock taking & WH compliances on weekly basis
 Publishing Physical Verification report on monthly basis; 
 Maintaining and itrating the inventory of assets at Warehouse 
 Tracking of all consignment on real time / daily w.r.t documentation issued
 Vendor management and follow ups
 Spare Management handling – End-End supply chain w.r.t logistics, documentation, handling, packaging, tracking & Billing 
Responsible for handing end – to – end documentation w.r.t logistics viz. STO management, e-Waybill management and adept tracking against doscumentation issued for the movement though Bhiwandi WH
Adept coordination with Landlord/s and Logistic vendor towards timely Asset Retrieval, Asset Replacement & Asset movement either from dropped sites or from / to Warehouse

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