DevOps Engineer Intelligence Automation

2 months ago

bangalore, India PUMA Full time
YOUR MISSION

Key Objectives:

  • Oversee the daily operations of our Intelligent Automation systems (such as UiPath, Celonis, PowerAutomate, …) and ensure their reliable performance
  • Monitor system integrity, performance, and functionality to detect and resolve issues proactively
  • Investigate, diagnose and resolve technical issues reported by end-users
  • Develop workarounds, temporary fixes, and permanent solutions to resolve system anomalies and bugs
  • Collaborate with other teams to identify and prioritize system improvements or ensure timely bug resolution
  • Conduct thorough testing and validation of software changes, ensuring high-quality deliverables
  • Create and maintain technical documentation (such as PDD and SDD), user guides, troubleshooting procedures and other relevant materials
  • Provide technical support and assistance to end-users regarding Intelligent Automation systems
  • Develop automation solutions to reduce manual tasks including scripting, reporting and process improvement in direct cooperation with business users
  • Conduct SIT with IT teams and UAT with business user and support hypercare

YOUR TALENT

Eligibility Criteria and Functional Competencies:

  • All genders are welcome to apply
  • University or equivalent degree (B.S. or M.S.) in Computer Science, Business & Information Systems Engineering or related field
  • Solid experience (2-3 years) in supporting or developing Intelligent Automation systems, such as Robotic Process Automation (RPA) or Low Code (PowerPlatform)
  • Strong troubleshooting skills to identify, diagnose, and resolve complex technical issues
  • Proficiency in programming languages (e.g., Python, Java, C#) and automation tools/frameworks (e.g. UiPath, PowerAutomate)
  • Understanding of software development lifecycle (SDLC) and Agile methodologies
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Hands-on mindset, enthusiasm and drive to perform
  • Good cross-cultural communication skills
  • Capability to maintain schedules and standards in a fast-paced environment
  • Service-oriented mindset
  • Fluent in Business English

SPEED & SPIRIT

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