Content Moderator

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Job Description: *Note: We are currently hiring for Fixed term – three months contractual roles. Job Location: Kolkata (0nly Work from office)Shifts: Flexible with any shift Responsibilities-

Provide resolution to maintain standards of quality-

Review content and provide resolution based on prescribed guidelines-

Recognize trends and patterns and raise issues timely-

Provide insights to help improve the support to the users-

Maintain a thorough understanding of process and policies-

Provide excellent customer service to our customersQualifications we seek in youMinimum qualifications-

Any Graduate (except Law)-

Freshers are eligiblePreferred qualifications-

Effective probing skills and analyzing / understanding skills-

Problem solving skills with customer centric approach-

Must be able to work on a flexible schedule (including weekend shift work

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