It Administrator

Role & responsibilities

Scope of Work :

IT Equipment Management:

• Assist in the arrangement of IT equipment, supplies.
• Monitor and track the distribution and use of IT assets.
• Coordinate with vendors and IT support for equipment repairs and maintenance.

Data Entry and Management:

• Input and update IT asset data in databases and information systems.
• Maintain accurate and up-to-date records of IT equipment, inventory, and licenses.

IT Asset Room Maintenance:

• Ensure that the IT office space is organized and well-maintained.
• Monitor and coordinate for office supplies.
• Coordinate with facilities management for office repairs and maintenance.

IT Inventory Management:

• Keep track of IT hardware assets
• Assist in managing and maintaining an inventory of IT equipment.

Training and Onboarding:

• Assist in onboarding new IT staff and ensuring they have the necessary resources.
• Coordinate and training sessions and workshops for IT employees.

Miscellaneous Tasks:

• Handle miscellaneous tasks as assigned by IT management.

User Support:

• Provide basic technical support to end-users.
• Assist with troubleshooting hardware issues.
• Escalate more complex issues to the appropriate IT personnel.

Front Desk Duties:

• Greet and assist visitors to the IT department or office.
• Manage incoming and outgoing mail and delivery packages.

Preferred candidate profile