Technical Manager
2 months ago
Novac Technology SolutionsNovac Technology Solutions is currently hiring
Technical Manager - SOCNovac Technology Solutions
is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning. Novac is judged among the Top "Best places to work for" by Great place to Work for Institute and Economic Times.
Job Responsibilities:Proactively detect and respond to the cyber threats, implementing effective remediation controls to fortify the organization's security posture.Responsible for developing the strategic vision, objectives, and goals for the SOC. Align the SOC's activities with the organization's overall security strategy and ensure that the SOC's operations support the business's needs.Perform day-to-day technical management for all security products and services.Tune all security appliances for relevant alerting levels with proper configuration ManagementUpdate the existing SOPs or create new SOPs for new implementations.Responsibility to ensure availability of all Security device Configuration, Reconfiguration, enhancements, updates, upgrades, bug fixes, problem analysis, performance analysis and Migration of devices audits, users, profile management, root cause analysis.Responsible for problem/incident management, tracking of all issues, escalation and reportingPrepare event and incident documentation as neededProvide L3 level support by answering phone calls from Clients / Vendors / EmployeesProvide L3 level support by processing Web incidents raised by Client / Employees.Planning and managing the ITIL process and responsible for all aspects of ITIL practicesDeveloping and implementing crisis communication plans
Skill Set Requirement:Excellent understanding of Security technologies like Anti-virus,EDR,WAF,SIEM,DLP, SOAR,ETP CSPM and Cloud native Security tools.Must possess good written and Oral Communications skills.Good Telephone and Email etiquette.Basic IT Knowledge, Interpersonal SkillsShould have at least 9 years of Exp in IT security.Spearheaded Security Incident Management, responding promptly to security incidents, and conducting compliance reviews to mitigate risksShould possess working experience (i.e. technical hands-on experience) in cyber/IT Manager RolePreferably in BFSI/Insurance sector.Should possess good analytical and critical thinking skills in order to evaluate control adequacy andoperating effectivenessShould possess a Bachelor degree related to Computer Engineering, Information Technology or equivalentShould possess good communication skills (verbal and written) in EnglishMust be able to work independently as well as in a teamAbility to multi-taskKnowledge on preferring OEM like IBM QRADAR, F5, Crowd strike, Trend Micro, Sentinel, and Tenable.
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