Career Opportunity for Program Manager-Digital Banking Technologies-PAN India

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents

an opportunity to unleash and realize your potential amongst cutting edge leaders, and

organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose

and you have the perfect playground to collaborate, innovate, grow, and make an impact that

matters.

The team

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and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies

the what, how, and why of change so you’re always ready to act ahead. Learn more about Risk

Advisory Practice.

Your work profile

As a part of our Technology & Transformation team, you’ll build and nurture positive working relationships with

teams and clients with the intention to exceed client expectations. You’ll:

Your work profile

Role : Program Manager

Yrs of Exp : 14+

Location : PAN India

NP : Less than 30 days

Description : The resource will manage Program, Projects that enhance Digital Channels like mobile banking applications, KYC updating processes through digital platforms, and digital payment systems. This role requires a strategic thinker with a strong background in program /project management, excellent leadership skills, and a deep understanding of digital banking technologies.

Must Have

>Define program goals, objectives, and success criteria, ensuring clarity and alignment across all projects and stakeholders.

>Establish governance structures, processes, and communication channels to facilitate effective program management and decision-making.

>Manage a portfolio of digital projects and initiatives, prioritizing resources, timelines, and budgets to achieve program objectives.

>Lead the planning, execution, and delivery of digital projects, ensuring adherence to quality standards, timelines, and budget constraints.

>Strong in Project Planning and Execution. Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

>Excellent project management skills, with proficiency in project management tools and methodologies (e.g., Agile, Scrum), Waterfall methodology.

>Manage project risks and issues, implementing mitigation strategies as necessary

>Oversee the development and enhancement of digital channels /mobile banking applications, through digital platforms, enhancing customer experience and regulatory compliance.

>Drive initiatives to expand and optimize digital payment solutions, ensuring secure and efficient transaction processes.

>Strong leadership and team management abilities, good communication and interpersonal skills.

>Analyze performance data to identify bottlenecks and areas for improvement, implementing optimization strategies accordingly.

>Work with IT and operations teams to ensure high availability, reliability, and speed of digital services.

Good to Have

>PMP Certification

>Proven experience as a program manager or senior project manager,

with a focus on digital channels and technology-driven initiatives within the banking or financial services industry.

>Strong understanding of digital banking platforms, technologies, and trends,

with the ability to translate customer needs and market insights into actionable strategies and solutions.

Location and way of working

· PAN India

· This profile involves frequent travelling to client locations.

· Hybrid is our default way of working. Each domain has customized the hybrid approach to

their unique needs.

Your role :-

We expect our people to embrace and live our purpose by challenging themselves to identify

issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Manager across our organization must strive to be:

· Inspiring - Leading with integrity to build inclusion and motivation

· Committed to creating purpose - Creating a sense of vision and purpose

· Agile - Achieving high-quality results through collaboration and Team unity

· Skilled at building diverse capability - Developing diverse capabilities for the future

· Persuasive / Influencing - Persuading and influencing stakeholders

· Collaborating - Partnering to build new solutions

· Delivering value - Showing commercial acumen

· Committed to expanding business - Leveraging new business opportunities

· Analytical Acumen - Leveraging data to recommend impactful approach and solutions

through the power of analysis and visualization

· Effective communication – Must be well abled to have well-structured and well-articulated

conversations to achieve win-win possibilities

· Engagement Management / Delivery Excellence - Effectively managing engagement(s) to

ensure timely and proactive execution as well as course correction for

the success of engagement(s)

· Managing change - Responding to changing environment with resilience.

Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost

integrity and precision

· Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues

and complex problems

· Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and

for Deloitte

· Empathetic leadership and inclusivity - creating a safe and thriving environment where

everyone's valued for who they are, use empathy to understand others to adapt our

behaviors and attitudes to become more inclusive.

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most

complex business problems, as well as directly supporting our communities, the planet, and each

other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their

ability to inspire, support, and provide opportunities for people to deliver their best and grow both

as professionals and human beings. Know more about Deloitte and our One Young World

partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their

clients, teams and communities in a way that reflects their own unique capabilities. Know more

about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique

skills, attitude and potential each and every one of us brings to the table to make an impact that

matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one

size fits all career path, and global, cross-business mobility and up / re-skilling are all within the

range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes

specific needs you may have in terms of accessibility, flexibility, safety and security, and

caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

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comfortable. To help you with your interview, we suggest that you do your research, know some

background about the organisation and the business area you’re applying to. Check out recruiting

tips from Deloitte professionals.