Technical delivery manager

Technical Delivery Manager (Digital, Data, QE & Salesforce)Role SummaryOwn end-to-end delivery of multi-workstream programs spanning Digital Engineering (Front End, Middleware & Cloud), Data/Analytics, Quality Engineering, and Salesforce. Lead cross-functional squads, align stakeholders, manage scope/schedule/cost/quality, and drive predictable outcomes with a strong engineering backbone.ResponsibilitiesDelivery & Program Leadership- Orchestrate multi-team delivery (roadmaps, milestones, dependencies, release plans) across web/mobile, APIs/integration, data, QE, and Salesforce workstreams.- Run Agile at scale (Scrum/Kanban/SAFe): backlog health, sprint goals, PI planning, metrics.- Own RAID (Risks, Assumptions, Issues, Dependencies), change control, and escalations.Stakeholder & Communication- Serve as primary client interface; translate business outcomes into actionable delivery plans.- Establish governance: weekly status, steering decks, OKRs, and executive communications.Engineering Excellence- Guide solutioning with architects across front end (Java Script/Type Script; React, Angular, Vue; i OS/Android; React Native/Flutter), middleware (Java,. NET, Python, Node.js, Mule Soft), and cloud (AWS, Azure, GCP), applying API‑led and cloud‑native patterns.- Oversee data pipelines (ETL/ELT), lakehouse/warehouse, MDM/data quality, and reporting/AI readiness.- Champion QE strategy (automation‑first, CI/CD quality gates, performance/security testing) and Salesforce delivery quality (Sales/Service/Experience Cloud, integrations).People & Process- Build and mentor high‑performing, multi‑geo teams; optimize team topology and roles.- Drive Dev Ops practices (CI/CD, infrastructure as code, observability, SRE handoff).Financials & Compliance- Own budgets, forecasts, SOWs/changes, and vendor management.- Ensure security, privacy, and compliance standards (e.g., SOC 2, GDPR where applicable).Technical Scope & Stack (must‑have familiarity)Front end — Web & Mobile- Web: Java Script/Type Script, React (incl. Next.js), Angular, Vue- Mobile: i OS (Swift/Swift UI), Android (Kotlin/Java), React Native, Flutter- Supporting: modern CSS, state management (Redux/Mob X/Ng Rx/Pinia), component libraries/design systems, accessibility, performance optimizationMiddleware / Integration- Java (Spring Boot/Spring Cloud),. NET (. NET 6/7, C#), Python (Fast API/Django/Flask), Node.js (Express/Nest JS)- Mule Soft Anypoint Platform (API design, RAML/Open API, policies), REST/Graph QL/g RPC, eventing (Kafka/SQS/SNS), OAuth2/JWT, API gatewaysCloud- AWS: EKS/ECS/Lambda, API Gateway/ALB, S3, RDS/Dynamo DB, Cloud Watch, IAM- Azure: AKS, Functions, API Management, Storage, SQL/Cosmos DB, Monitor- GCP: GKE/Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Big Query- Infra & Ops: Terraform/Cloud Formation/Bicep, CI/CD (Git Hub/Git Lab/Azure Dev Ops), observability (cloud‑native, Datadog/New Relic)Required Qualifications- 8–12+ years in software delivery, including 4+ years leading multi‑workstream programs.- Hands‑on background in at least two of: front‑end engineering, API/middleware, cloud, data/analytics, QE automation, Salesforce.- Proven success delivering enterprise integrations (REST/Graph QL, event‑driven), i Paa S (e.g., Mule Soft/Azure Integration/AWS), and cloud‑native solutions.- Working knowledge of data platforms (Databricks/Snowflake/Big Query/Redshift), ETL/ELT (dbt/Airflow), and BI (Power BI/Tableau/Looker).- QE leadership: test strategy, automation frameworks (Cypress/Playwright/Webdriver/Tosca), performance/security testing, and defect leakage control.- Salesforce program oversight (Sales/Service/Experience Cloud), data model basics, environment & release strategy, and integration patterns.- Mastery of Agile delivery tools (Jira/Confluence), Dev Ops/CI‑CD (Git Hub/Git Lab/Azure Dev Ops), and infrastructure concepts (Terraform/Cloud Formation/Bicep).- Excellent client communication, negotiation, and executive reporting skills.Nice to Have- Domain experience in Banking/Financial Services, Hospitality, or Manufacturing.- Certifications: PMP/PMI‑ACP, CSM/SAFe, AWS/Azure/GCP Associate+, Salesforce Administrator/Platform App Builder, ISTQB/TMMi.- Exposure to security & compliance programs and cost optimization.Education- Masters/bachelor's in computer science/engineering/information systems (or equivalent experience). Master’s a plus.