Cloud R Analyst

4 weeks ago

Chennai, India RheinBrücke IT Consulting Full time

Cloud R Analyst — Role Summary

Experience Level: Junior (0–2 years)

Objective: Support and maintain stable, secure, and optimized ERP environments across Cloud (Azure or equivalent), On-Premise, and hosted platforms. Provide technical administration, monitoring, and troubleshooting to ensure seamless business operations.

Key Responsibilities

  • Cloud & Infrastructure Support:
  • Assist in administration and monitoring of ERP systems hosted in Azure or other cloud platforms.
  • Support resource provisioning, backups, and system performance monitoring.
  • Ensure compliance with cloud security and enterprise IT standards.
  • System Administration & Maintenance:
  • Apply regular patches, updates, and upgrades for ERP, Windows Server, and SQL Server environments.
  • Monitor integrations, scheduled tasks, and background processes to maintain system reliability.
  • Collaboration & Issue Resolution:
  • Work with IT teams, application vendors, and end users to troubleshoot issues.
  • Conduct root cause analysis and provide long-term solutions for recurring problems.
  • Deployments & Configurations:
  • Support ERP deployments, environment refreshes, and module rollouts.
  • Configure and support third-party integrations.
  • SQL & Automation Skills:
  • Write and interpret SQL queries for reporting, validation, and issue resolution.
  • Assist in database design, development, and maintenance activities.
  • Monitor database performance and troubleshoot issues to ensure optimal functionality.
  • Perform regular data cleaning, validation, and quality checks.
  • Support database backup, recovery, and disaster recovery planning.
  • Understanding of ETL processes and data warehousing concepts.
  • Experience with database monitoring tools. (ex. Solarwinds)
  • Use PowerShell scripting to automate administration tasks.
  • User & Security Administration:
  • Manage accounts, roles, and permissions.
  • Enforce security protocols across Cloud and On-Prem environments.

Required Knowledge & Skills

  • Exposure to ERP systems (Epicor ERP knowledge is advantageous).
  • Familiarity with Cloud platforms (Azure preferred, AWS or GCP also valuable).
  • Proficiency in SQL Server and PowerShell scripting.
  • Understanding of enterprise IT architecture, security, and compliance standards (e.g., ISO, SOC).

Preferred Certifications (Optional but Valuable)

  • Microsoft Azure Fundamentals (AZ-900) – foundational cloud knowledge.
  • Microsoft Azure Administrator (AZ-104) – cloud resource management.
  • Database Fundamentals (DP-900 or MTA: Database) – SQL/database concepts.
  • ITIL Foundation – service management best practices.
  • Epicor ERP Foundation / Cloud certification (advantageous, but not required).

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