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AVP - Facilities Management [T500-13388]

3 months ago

Bengaluru, India ANSR Full time
ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition.We partner with our clients to understand their unique business situations and translate them into actionable insights for a robust talent strategy for their GCCs.

Job Summary:The Assistant Vice President (AVP) of Facilities Management is responsible for overseeing the comprehensive management and maintenance of company facilities. This role involves providing leadership and direction for all facility operations, ensuring a safe, efficient, and cost-effective environment that supports the company’s business objectives. The AVP will lead a team of facilities professionals, manage vendor relationships, and ensure compliance with all regulatory requirements.

Role and Responsibilities :Leadership and Team Management:Lead, mentor, and manage the facilities team to ensure high performance and professional growth.Foster a culture of continuous improvement and operational excellence.

Operations Management:Oversee the maintenance, repair, and improvement of all company facilities.Manage space planning and allocation to optimize the use of physical space.Ensure the effective operation of critical building systems, including HVAC, electrical, plumbing, and security systems.Validate monthly FM performance data and performance scorecard of each site.Conduct Monthly Management Reviews (MMR) and Quarterly Business Reviews (QBR) to track, monitor, and improve the consistency of services delivery program implementation.Drive efficacy and consistency in service delivery.

Financial Management:Develop and manage the facilities budget, ensuring cost-effective operations.Analyze financial data to identify cost-saving opportunities and improve efficiencies.Target opportunities for optimal savings in FM expenses.Oversee procurement and contract management for facilities-related services and supplies.

Safety and Compliance:Ensure compliance with all health, safety, and environmental regulations.Implement and manage safety programs to minimize risks and ensure a safe working environment.Conduct regular facility inspections and audits to ensure adherence to standards.

Project Management:Lead and manage facilities-related projects, including renovations, relocations, and new construction.Coordinate with internal stakeholders and external vendors to ensure timely and successful project delivery.Monitor project progress, budgets, and timelines, making adjustments as necessary.Ability to plan, lead, transition, and implement Facility Management services in other cities, sub-regions, and regional locations as needed.Develop Standard Operating Procedures (SOPs) and Process and Procedure Notices (PNPs) for streamlining deliveries and processes.

Vendor and Stakeholder Management:Build and maintain strong relationships with vendors, service providers, and contractors.Negotiate contracts and agreements to ensure favorable terms and conditions.Co-ordinate governance meetings with Integrated Facilities Management (IFM) suppliers and sub-vendors on a regular basis to ensure vendor performance, statutory/regulatory compliance, and business objectives are met.Collaborate with internal departments to understand their facilities needs and provide effective solutions.Work closely with VPs, Workspace Services, service providers, and site operations teams in all aspects of FM to target customer satisfaction in service areas.Engage in customer satisfaction surveys for key services and assist in delivering experiences designed by the Workspace team.

Performance and Improvement:Accountable for the analysis of issues, trending, establishing root cause, and ensuring FM performance metrics are tracked and improved appropriately as part of a continuous improvement process.Enable tools, technology, and establish processes to lead, innovate, guide, and support all facility service-related deliveries, efficiencies, and performances across assigned sites.Strong optimization modeling experience to drive change, explore new opportunities/initiatives/best practices, improve efficiency, savings, and drive sustainability year-over-year (YOY).Experience in handling/troubleshooting allied areas like Transportation, Security, and Mechanical, Electrical, and Plumbing (MEP).

Experience and RequirementsBachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.Minimum of 15 years of experience in facilities management, with at least 5 years in a leadership role.Professional certifications such as Certified Facility Manager (CFM) or Facilities Management Professional (FMP) are highly desirable.Strong knowledge of facilities management principles, practices, and regulations.Excellent leadership, communication, and interpersonal skills.Proven experience in budget management and financial analysis.Strong project management skills, with the ability to manage multiple projects simultaneously.Proficiency in facilities management software and tools.