Mgr Information Systems

2 weeks ago

Hyderabad, Telangana, India Amgen Full time
**Role Description:**
The role is responsible for leading and charting the course for the Clinical Study Planning, Design Optimization & Startup (CSPDS) technology product (or services) team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a proven track record of leadership in technology-driven environments for the CSPDS area and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
**Roles & Responsibilities:**
+ Collaborate with product managers, designers, and engineers to support
Clinical Study Planning, Design Optimization & startup (CSPDS) Systems Team
+ Ensure Day-to-Day operations by automating tasks, monitoring system health, and minimizing downtime through incident response
+ Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the stakeholders feel informed and engaged
+ Oversee the software development lifecycle
+ Develop and implement strategic plans for technology and workforce.
+ Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
+ Contribute and define business outcomes + requirements, technology solutions, and services
+ Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met
+ Ensure communication of key performance metrics and analysis of unmet needs
+ Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
+ Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
+ Collaborate with geographically dispersed teams, including those in the US and other international locations.
+ Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy
**Basic Qualifications and Experience:**
+ Master's degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR
+ Bachelor's degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR
+ Diploma with 10 - 12 years of experience in Business, Engineering, IT or related field
**Functional Skills:**
**Must-Have Skills**
+ Proven experience of implementing or managing multiple technical solutions supporting Clinical study planning, design optimization and startup area built in salesforce.com, MuleSoft, Informatica etc.
+ Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
+ Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
+ Exceptional collaboration, communication and interpersonal skills to effectively manage stakeholder relationships and build new partnerships.
+ Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.
**Good-to-Have Skills:**
+ Extensive experience in the software development lifecycle.
+ Experience using and adoption of Scaled Agile Framework (SAFe)
+ Strong analytic/critical-thinking and decision-making abilities.
+ Ability to work effectively in a fast-paced, dynamic environment.
+ Established business partnerships and IS governance practices involving senior business stakeholders
**Professional Certifications** **_(please mention if the certification is preferred or mandatory for the role):_**
+ ITIL (preferred)
+ Scaled Agile Framework (SAFe) for Teams
**Soft Skills:**
+ Excellent leadership and team management skills.
+ Strong transformation and change management experience.
+ Exceptional collaboration and communication skills.
+ High degree of initiative and self-motivation.
+ Ability to manage multiple priorities successfully.
+ Team-oriented with a focus on achieving team goals.
+ Strong presentation and public speaking skills.
+ Excellent analytical and troubleshooting skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
**Shift Information:**
This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours.

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