Lead Engineer

4 weeks ago


Bengaluru, India 3M Technology Center of Excellence (TCOE) Full time

Lead Engineer - Citrix Netscaler (Bangalore)

Exp 6 to 9 years.

Job Description:

Job Description & Responsibilities:

  • Responsible Consultant in order to assess and design comprehensive architecture of a
  • Citrix networking environment and configure complex networking configurations
  • Responsible for Application and Desktop provisioning in Citrix
    Supports in Incident management, Problem management (ITSM, code events, etc.)
  • Be a SPOC for escalations code events
  • Responsible for architectural & process changes or impact
  • Responsible for proactive problem management
  • Responsible for system maintenance - Portal / Storefront Management, Server Image updates, Password management, KPIs & system health monitoring, Citrix and RDS
  • License monitoring, Citrix Lifecycle, Certificate renewal
  • Responsible for vulnerability management - OS Patching & Application Patching, Citrix Software Patching
  • Joins scrum meetings, directs work for the team & helps in operational execution

Experience Required:

  • More than 6 years experiences in supporting Citrix ADC, NetScaler configurations & Citrix Virtual Apps and Desktop Service

Experience Desired:

  • TCP / IP and general network management experience
  • Previous experience working in a team environment is a plus
  • Experience with SAN/NAS disk systems
  • Experience with hotfix/patch management systems
  • Experience with Exchange forms, scripting languages and Frontrange ITSM
  • Experience with hypervisors including VMWare, Microsoft Hyper-V, Citrix XenServer
  • Experience with virtual desktop infrastructure
  • Experience in application virtualization technology, MS AppV, Citrix Applayering, Numecent

Education and Training Required:

  • Bachelor's degree or higher from an accredited university in Computer Science or MIS

Primary Skills:

  • Citrix Application Delivery Management (ADC) expert, Citrix Certified

Professional-Networking (CCP-N) or >6 years ADC / NetScaler experiences:

  • Citrix specific capabilities
  • Citrix VPX, MPX
  • Citrix Cloud PaaS & Connectors
  • Citrix Storefront
  • Citrix Delivery controllers
  • Citrix VDAs and virtual disk architecture
  • Citrix Workspace App (Multiplatform) and HDX / Edge compute optimization
  • Citrix WEM & Profile management
  • Citrix Studio & Director
  • Citrix ADM; Application Delivery Manager
  • Citrix Provisioning (PVS) & Machine Creation Services (MCS)
  • Citrix Virtual Apps and Desktop Service
  • Citrix Personal Desktops; VDIs
  • Citrix Multi-Session Apps/Desktops
  • Citrix Certifications in Citrix CAVD, former XenDesktop / XenApp
    AWS & Azure cloud services; Hybrid and Multi Cloud approach (provisioning, storage, network, load balancing, etc.)
  • Application Virtualization (Microsoft App-V, Citrix AppLayering, etc.)
  • Virtual and physical print services
  • M365 (Delivered as client apps such as Teams)
  • Windows Server 2016, 2019
  • Windows 10
  • Automation tools and capabilities (PowerShell, SQL, Batch Scripting, etc.) at least one
  • Browser Technologies
  • Troubleshooting and Root Cause analysis
  • Active Directory and Group Policies
  • Hypervisor VMWare

Additional Skills:

  • Ability to produce professionally written communication
  • Ability to communicate clearly, concisely, and effectively with others
  • Demonstrable problem-solving ability
  • DNS Management
  • Server and desktop OS troubleshooting, including knowledge of the Registry, Service Management, and Event Viewer.
  • Exposure to network technologies is a strong plus
  • Familiarity with ITIL principles of Incident management is a plus
  • Certifications in related technologies (MSP, MCSE, A+, CCNA, etc.)
  • Access controls, configurations, hardware custom requirements
  • Splunk
  • Nutanix
  • FSLogix

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