Site Reliability Engineer

4 weeks ago

india Korn Ferry Full time

Role - Site Reliability Engineer

Exp - 5+ years Required

Location - Hyderabad ( Work from Office-Hybrid)

Shift Timings - 5AM -1 PM IST


We are looking for a Site Reliability Engineer with strong development background to join our team. In this role, you will be responsible for ensuring the reliability and performance of our systems. You will work closely to our technical support and development team to bridge the gap between development and IT operations by automatizing operational tasks, procedures and other responsibilities typically handled by operations teams. In this role, you should be able to conduct troubleshoots with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about coding and getting things done, we would like to meet you.

Responsibilities

  • Design, develop, and maintain software that automates the management of our support operations, by other means, reduce the toil.
  • You will troubleshoot and diagnose issues on software, actively work on hotfixes and other code amendments whenever it’s necessary.
  • Work closely with our tech support and development team to ensure that our systems are reliable and performant.
  • Monitor our systems for issues and take corrective action when necessary.
  • Continuously improve our systems to ensure that they are scalable and reliable.
  • Work to instrument telemetry from our application to enhance our observability.
  • Operate APM tools and implement alerts, dashboards and reports based on telemetry data.
  • Document technical knowledge in the form of notes, wikis and manuals.
  • Customer oriented attitude, our members understand that putting customers first is part of the team’s DNA.

Requirements and skills

  • Bachelor’s degree in Computer Science or related field.
  • 5+ years of experience in software development, DevOps or site reliability.
  • Excellent troubleshooting and communication skills.
  • Experience with cloud computing platforms such as AWS or Azure.
  • Professional experience with at least one OOP language and web development.
  • Professional experience with telemetry instrumentation.
  • Professional experience with monitoring tools (APM, DPA)

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