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Walkin Interview

4 months ago

Delhi, India IGT Solutions Full time

***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM**** **MEET HR Sameer FOR INTERVIEW** Credit Card Experience Mandatory : Graduation mandatory : Gurugram (work from office) : 24*7 rotational shifts 6 Days Working Manage team of 15 20 Team Members Managing Team Performance Productivity // Quality // Shrinkage // Attrition Coaching new team members Review processes and come up with recommendation which can help to improve overall performance / CSAT Identify TNI and bridge process gaps Weekly monitoring and coaching to team members Floor support and handling escalations Manage and achieve IC targets Maintain AHT levels as per the given targets for different tenure bucket Basic knowledge of computers and MS excel we need International Process handling exp Experience in handling a team and ability to manage team members and subordinates Preferred Strong supervisory skills Excellent written and verbal communication skills in English Organized and Methodical Flexible for 24*7 environment **Credit Card experienced candidates mandate** Interview Time: 10 am 3 pm