Senior IT Cloud Engineer – O365
1 month ago
Role Summary
This role is part of our IT Enterprise Engineering team which provides technical leadership for our collaboration, identity, compute, storage, and end user compute environments. The team is global based across the USA, UK, and India. We have an ambitious program to transform our landscape over the next few years, focused on bringing in the latest technologies and innovations. The successful candidate will be at the centre of several exciting initiatives with many opportunities to contribute and open doors for even bigger next steps.As an Engineer you will be responsible for managing and maintaining all aspects of our IT Collaboration infrastructure, with a focus on corporate email, whilst providing strategic direction to projects aimed at transforming our IT organization. This will include working with the following technologies: Microsoft Exchange, Office 365, Mail Relay, Teams, Zoom, and Slack. Operational knowledge of Azure and AWS is a requirement. We are very much technology agnostic and by investing in our engineers can adopt new technologies as the business requires. This role reports to the Senior IT Engineering Manager within the Enterprise Infrastructure Services function.
What you will do
Act as the IT SME for Exchange On-Premise and Exchange Online technology stacks and corporate email flow Be the SME and technical owner for global Email delivery across Exchange Online and On-Premise, relays (AWS SES), and email security which uses Sophos Central Mail You will be project owner for key collaboration projects Provide governance and reporting on health of technically owned systems You will contribute to the governance and management of other collaboration tools like Zoom and Slack. Manage the environment through PowerShell, Power Automate, or an equivalent technology Communicate and deliver O365 roadmap improvements to the Sophos organisation Support and train peers and junior engineers in your area of expertise You will be part of the Oncall rota, which is typically 1 week in 4
What you will bring
In depth knowledge of Exchange Online and Exchange On-Premise SME on email delivery, including SPF, DKIM, DMARC and email relay Experience in managing Exchange Hybrid environments, and migrating from On-Premise exchange to Office365 Governance and administration for O365, Zoom is desirable Deep technical expertise in at least one of the following technologies Microsoft Azure AD / EntraID Office 365 suite of applications outside of Exchange Must have experience leading projects that delivered large scale infrastructure improvements Must have experience in governance for Office 365, setting and reporting on policy health Must be comfortable delivering training, presentations, and content to large audiences Must be a team player and have passion for technology Experience providing technical input into multiple projects Ability to produce high quality technical documentation including Standard operating procedures Knowledge base articles Detailed troubleshooting documentation #B2#LI-Remote Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
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