Salesforce Agentforce Developer/Admin
3 weeks ago
Role: Salesforce Agentforce AdministratorLocation: Mumbai (Hybrid OR Remote)OverviewWe are seeking a skilledSalesforce Agentforce Administratorto support, configure, and optimize our conversational AI platform, Agentforce, within the Salesforce ecosystem. This role is critical in ensuring a seamless virtual agent experience for our members and internal users across various lines of business. You'll work closely with product managers, Salesforce engineers, and business stakeholders to manage day-to-day bot performance, troubleshoot issues, and scale Agentforce capabilitiesResponsibilitiesAdminister and maintain Agentforce deployments within Salesforce and other supported interfaces.Configure intents, utterances, dialog flows, and prompt templates to align with business use cases.Partner with AI/ML and other engineering teams to support continuous training optimization of the bot's performance.Use the Agentforce Console to monitor conversations, analyze outcomes, and manage handoffs to live agents or other systems.Support integrations between Agentforce and other internal systems (master data sources)Maintain detailed documentation for skills, prompts, flows, and system configurations.Troubleshoot production issues, collaborate with support teams, and drive resolution of system incidents.Provide recommendations on improving user experience based on chat analytics and usage patterns.Help ensure compliance with HIPAA security and privacy standards.Qualifications5+ years of Salesforce administration experience, ideally with Service Cloud1+ years of hands-on experience with conversational AI tools (Agentforce preferred; other tools like Einstein Bots, Kore.ai, or Ada acceptable).Familiarity with AI concepts such as intent mapping, utterance design, fallback handling, and slot filling.Proficiency in configuring Salesforce flows, permission sets, user access, and case routing logic.Experience with API integrations, third party middleware (Mulesoft or other)Strong communication and collaboration skills with both technical and non-technical stakeholders.Salesforce Administrator certification required; Salesforce AI Associate a plus.Preferred ExperienceExperience working in a healthcare or HIPAA-compliant environment.Knowledge of Healthcare platforms and business lines.Familiarity with agile development methodologies and Jira/Confluence tooling.
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Salesforce Agentforce Developer/Admin
2 weeks ago
New Delhi, India APN Consulting, Inc. Full timeRole: Salesforce Agentforce Administrator Location: Mumbai (Hybrid OR Remote)Overview We are seeking a skilledSalesforce Agentforce Administratorto support, configure, and optimize our conversational AI platform, Agentforce, within the Salesforce ecosystem. This role is critical in ensuring a seamless virtual agent experience for our members and internal...
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Salesforce Agentforce Developer
1 day ago
New Delhi, India People Prime Worldwide Full timeSalesforce Agentforce Developer Job DescriptionCandidates should be capable of leveraging Agentforce for automated agent interactions and other AIpowered features within the platform They are responsible for developing custom solutions integrating APIs and ensuring seamless agent workflows often working with stakeholders to understand business needs and...
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Delhi, India APN Consulting, Inc. Full timeRole: Salesforce Agentforce Administrator Location: Mumbai (Hybrid OR Remote) Overview We are seeking a skilled Salesforce Agentforce Administrator to support, configure, and optimize our conversational AI platform, Agentforce, within the Salesforce ecosystem. This role is critical in ensuring a seamless virtual agent experience for our members and internal...
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Salesforce Developer
5 days ago
Delhi, India Talentgigs Full timeRole: Salesforce Developer.Experience: 3-5 YearsLocation: HYD / REMOTEJD;We are looking for a passionate and skilled Salesforce Developer with 3–5 years of experience, specializing in Salesforce Experience Cloud and Agentforce. The ideal candidate will have a strong understanding of Salesforce architecture, hands-on development experience, and a proven...
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Salesforce Developer
4 days ago
Delhi, India Talentgigs Full timeRole: Salesforce Developer.Experience: 3-5 YearsLocation: HYD / REMOTEJD;We are looking for a passionate and skilled Salesforce Developer with 3–5 years of experience, specializing in Salesforce Experience Cloud and Agentforce. The ideal candidate will have a strong understanding of Salesforce architecture, hands-on development experience, and a proven...
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Salesforce Agentforce Developer
3 days ago
New Delhi, India People Prime Worldwide Full timeAbout Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and...
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New Delhi, India AideWiser SolTek Full timeJob Title: Salesforce Senior Developer (Agentforce Specialist)Location: Bangalore, Hyderabad, Chennai, Mumbai, Pune, Ahmedabad Work Mode: Hybrid (2 days per week from office) Experience: 5 – 8 yearsAbout the Role We are seeking a highly skilled Salesforce Senior Developer with deep expertise in Agentforce to join our dynamic team. In this role, you will...
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Senior Salesforce Developer
1 week ago
New Delhi, India Nisum Full timeRequirement:- 4+ years of experience in Salesforce development with a strong focus on customization, integrations, and automation. - Proven experience working with AgentForce or similar field service management solutions is highly desirable. - Strong knowledge of Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs. - Experience with...
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Bengaluru, Delhi, NCR, Pune, India Krehsst Full time ₹ 8,00,000 - ₹ 24,00,000 per yearRole & responsibilities :he Salesforce AgentForce Technical Lead will be responsible for overseeing application support and enhancements to the AgentForce solution in the production environment. This role will involve managing the solution strategy roadmap and coordinating expectations with counterparts in India. The successful candidate will have a strong...
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Sr. Salesforce Developer
2 days ago
Delhi, Delhi, India NeuraFlash Full time US$ 1,04,000 - US$ 1,30,878 per yearWhy NeuraFlash:At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows,...
