Senior Business Analyst

1 week ago


Hyderabad, India Anukta Infotech Pvt Ltd Full time
Responsibilities :

General Support: Perform Support during US Eastern Time.Problem Solve: Work with customers and internal team members to understand the root cause of a problem and figure out how to solve the problem.Training:

Work with customers to teach them how to best utilize the platformTesting: Work with the QA team to test the application when support requests are not coming in.Provisioning: Support the client management team in interpreting business processes to setup up customers that will allow them to best execute their business processes.Provide Input: Work with other FacilGo team members to suggest ideas that will help the platform or processes run better.Work with both a local and distributed team.

Qualifications:

Strong communication skills.Strong English language spoken and written skills.Problem solving capabilities.A strong desire to help others.A strong attitude of getting things done.

Nice to have:

Experience working with remote teams.Experience working with enterprise software.Experience working in the US real estate industry.Experience with accounting and finance.



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