Case Analysis Intern

Job role: Case Analysis(Operations Intern)

Duration: 12 Months

Location: Remote

Compensation/Stipend: INR 21,000(Gross)

PGDM Fee Deduction: INR 6,600

Professional Tax: INR 200

Net take home: INR 14,200

Enrollment in the PGDM program is mandatory and non-negotiable. The fee is deducted monthly from your salary (₹6,666/month) in a convenient EMI structure for 12 months.

Working Days: 6 days a week and open to work under rotational shifts and Sunday's based on the requirement.

CTC Post Confirmation: 4-6LPA (Depending upon candidate's performance)

As a Case Analysis Intern at Springworks, you will have the opportunity to gain hands-on experience in

the fast-paced environment of a leading background verification platform, SpringVerify. You will have the opportunity to work closely with different teams within the Operations department, gaining valuable hands-on experience in various aspects of business operations.

About Company / Benefits

• Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free
• Tele doctor consultations with 15 different specialities for you and your family members including Mental Health.
• Work from anywhere effortlessly with our remote setup perk: Rs. 10,000. Decide how you want to use this. Yours to keep.
• Inverter for power backup (Rs 18,000) for any power issues - generally covers the full house
• Additional Monitor (Rs 6,000) - yours to keep to be a pro case analyst
• Work from anywhere - no location preferred. We have people working from 85 different cities in the country. Truly India. You can even work from a beach, hill or just a city.
• Earn EngageWith points for recognitions from team members, and special events like anniversaries and birthdays, which can be redeemed for various rewards and recognitions.

Responsibilities:

• Support the operations team in day-to-day activities, which may include case analysis, document
• verification, and database management.
• Assist in conducting background verification checks for our clients, ensuring accuracy and compliance with company policies.
• Collaborate with cross-functional teams to resolve any operational issues or customer inquiries in a timely manner.
• Contribute ideas for process improvement and optimization.
• Perform outbound calls to gather necessary information and follow up on verification requests.
• Adhere to established protocols and guidelines to maintain data confidentiality and security.
• Complete assigned tasks and projects within specified deadlines with a high level of accuracy and attention to detail.

Your Skills and Experience:

• A graduate in any field
• Strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
• Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
• Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
• Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
• Ability to work independently as well as collaboratively within a team.
• Willingness to learn and adapt to new technologies and processes.
• Familiarity with call-making and telephone etiquette is preferred.

Note:

The Operations Intern role at Springworks provides a unique opportunity to work in different operational teams. While the specific team names are not mentioned in this job description, successful candidates will be assigned to a team based on their skills, interests, and the team's current needs.

• This is a full time internship opportunity so expect to work for 9 hours including 1 hour of break and you should be available for a minimum duration of 9 months.
• Based on the business requirement, you might have to work on the weekends.
• Comp off or OT (overtime allowance) would be given for working on the off days.
• You get to work with the team serving lakhs of people every year. Look at this as a stepping stone in your career.

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