Outside Sales Engineer

Job SummaryResponsible for After Market Responsibilities in Controls Business for North IndiaJob PurposeOutage Management Estimate the future 5 years plant/unit outage plans for all active plants in designated territoryin the IMI CCI CRM tools with the purpose of enabling long term forecasting. Maintain and update planned outages at plants/units in the IMI CCI CRM tool.Being aware of the sources for information on plant outages and staying updated on thisinformation, as well as reflecting it in the IMI CCI CRM tool.Plant Visits In due time before plant/unit outages, plan and perform plant visits and promote all IMI CCIaftermarket products/customized solutions for customers in order to help them achieve abetter plant performance. All visits to be recorded in the IMI CCI CRM tool. During visits, make plant walk-downs to visually inspect the installed base of valves andcontrols. Along with the inspections also make required inspection notes and enter them inthe IMI CCI CRM tool. During visits, make plant warehouse inventory inspections and highlight replenishment needsto customers During plant visits, bring approved PPE to the customers’ sites (where applicable andpossible) to enable above mentioned inspections and inventory checksSales All commercial actions as per below to be recorded, noted and regularly maintained/updatedin the IMI CCI CRM tool in accordance with management requirements Being fully compliant with IMI CCI policy and procedures on KYC. Staying updated on the customers routing/sources for Invitation to Tenders, RFQs andrecording it in the IMI CCI CRM tool. Request, receive and submit to customers budgetary proposals from inside sales in order topropose solutions for customers’ plant/unit outages Receive inquiries and RFQs from customers and forward, translate and clarify the same toinside sales. Receive and check proposals from inside sales and forward the same to customers withoutdelay, preferably in person at the customers’ location. Regularly promote and follow up already submitted proposals. Upon receiving customers purchase orders make the utmost efforts that they are inaccordance with IMI CCI Contracting Policy and/or earlier agreed LTSA etc. After receiving customer purchase orders, submit them to inside sales without delay andassist in translating and clarifying the contents Upon request from inside sales and project management participate in CORB (handover)meetings Assist in the communication between inside sales/project management to the customer tominimize/eradicate shipment and payment issues Upon request assist IMI CCI finance on outstanding/delayed cash collections. promote the image of IMI and IMI CCI Aftermarket functions with customers.Participate in IMI CCI meetings and conferences where requested, and contribute in suchforums for the overall profitability of IMI. Collaborate with IMI CCI functional sales teams (Marketing, Nuclear, Upgrades, Follow-On)in the best interest of IMI.Asst. Manager / Sr Engineer – AFM Sales,Outside Sales Collaborate with NC sales globally by assisting in presenting plant/owner/operatorsreferences in order to increase the revenue for IMI globally. Collaborate with Application engineering and technical services to ensure best service tocustomers.ForecastingForecast, and enable others to forecast, by keeping the IMI CCI CRM tool continuouslyupdated (opportunities,outages, planned sales visits, OVC etc) and in accordance withmanagement requirements. Estimate and forecast the future 5 years sales for all active plants in designated territory inthe IMI CCI CRM tool.According to management requirements provide forecasts on a running basis in the IMI CCICRM tool and, upon request, make short-term forecasts to management in other formats(Outages, OVC and Opportunities).Data Integrity In accordance with management requirements, continuously update and keep core dataaccurate in the IMI CCI CRM tool on aftermarket interests such as company names, names,locations, contact details, numbers etc on -Plant names -Plant owners -Plant operators -Maintenance/Service providers -Plant Units -Installed assetsKey Accountabilities:Is responsible for their designated territory in India Aftermarket Outside Sales and thus toensure that the function is operated in accordance with IMI CCI policies. Is responsible for the IMI CCI Customer Service relationship with existing plants in theirdesignated territory. Is a customer-facing function mainly intended to perform extensive plant visits with theintention of supporting all customers with their plant/unit outage management. This is in orderto increase plant efficiency and minimize plant down-time by providing all IMI CCI aftermarketproducts, and hence increase revenues for IMI CCI. Is responsible for building good relationships with plants and plant owner/operators in theirdesignated territory. This is in order to secure IMI CCI long-term plant business, and to useas a reference for future sales. Is responsible for working in, and planning, sales through maintaining information integritywithin IMI CCI by utilizing the designated CRM tool (at present SFDC). Is responsible for staying updated on global as well as local market trends, upcoming projectsand future trade shows etc in their designated territory.