▷ [High Salary] Senior Technical Architect

2 weeks ago


Bengaluru, India Brillio Full time
- · Architect and Design Solutions : Lead architectural design and planning for projects leveraging Salesforce Data Cloud, Einstein AI tools, and Marketing Cloud CDP- Design scalable and secure architectures that support personalized customer engagement.- Data Cloud & CDP Expertise- Utilize Salesforce Data Cloud to consolidate, harmonize, and unify customer data from multiple sources, enabling advanced segmentation and AI-driven insights through Marketing Cloud CDP.- AI Integration and Customization: Implement Einstein Prediction Builder, Einstein Prompt Builder, BYOM, and Einstein CoPilot for creating tailored AI predictions and insights.- Integrate external AI models and ensure AI-driven workflows align with business needs.- Marketing Cloud CDP: Leverage Salesforce Marketing Cloud CDP to build advanced customer profiles, enable personalized customer journeys, and optimize marketing performance using AI and analytics.- Ensure seamless integration between Marketing Cloud and other Salesforce Clouds.- Agentforce and Customer Service Optimization: Lead AI initiatives involving Salesforce Agentforce, focusing on automating customer service processes and delivering omnichannel support powered by AI.- Collaborate and Mentor: Work with cross-functional teams, including developers, marketing experts, and data scientists, providing mentorship on best practices for implementing AI and customer data solutions in Salesforce.- Stay Updated on Salesforce Innovations: Continuously learn and share the latest innovations from Salesforce, especially in the areas of AI, Data Cloud, and Marketing Cloud CDP, incorporating them into solutions for clients.

- Key Skills: ·- Salesforce Certifications: Salesforce Certified Technical Architect (CTA) or Salesforce Certified Data Architect, with additional certifications in Einstein Discovery, Prediction Builder, Marketing Cloud CDP, and Data Cloud

- Highly preferred. · Experience with Salesforce AI Tools: Proven experience with Einstein Discovery, Prediction Builder, Einstein Prompt Builder, BYOM, CoPilot, and Agentforce.- Hands-On Data Cloud & CDP Experience: Extensive experience in using Salesforce Data Cloud and Marketing Cloud CDP for managing large datasets, customer segmentation, and AI-driven insights.- Technical Expertise: Proficiency in Apex, Lightning Components, Flows, and integrating third-party AI/analytics platforms.- Leadership and Communication Skills: Strong leadership abilities and communication skills for working with stakeholders and leading teams in delivering Salesforce AI and data-driven solutions.- Problem-Solving Abilities: Excellent analytical skills for designing AI-driven solutions that meet evolving business needs.
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