Governance manager

Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The Team - DEC The Digital Excellence Centre is responsible for building products and platforms for Deloitte India that focuses on providing extraordinary customer experience by putting design thinking with trailblazing technology in the center of what they do. The diverse team consists of subject matter experts, technology specialists, quality engineers, user experience researchers & designers, data scientists and product managers. Your work profile As a Deputy Manager/Manager – Governance in our DEC Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - You will be responsible for driving organizational excellence through the development, implementation and monitoring of governance policies and processes. This role focuses on ensuring adherence to organizational standards, while fostering continuous improvement initiatives. The successful candidate will play a pivotal role in collecting and publishing organization-level metrics, supporting internal audits and ensuring robust governance aligned with the product development lifecycle (PDLC). Key Responsibilities • Continuous Improvement Initiatives: Identify, develop and implement initiatives to enhance operational efficiency and governance processes across the organization. • Policy and Process Development: Create, document and maintain organization-level policies and processes to ensure consistency, compliance and alignment with strategic objectives. • Metrics Management: Collect, analyse and publish organization-level metrics to provide insights into performance, compliance and areas for improvement. • Compliance and Standards Adherence: Ensure adherence to TCF and TOM standards, maintaining a robust governance framework that aligns with organizational goals. • Internal Audit Support: Assist in conducting internal audits, providing necessary documentation, insights and recommendations to ensure compliance and process integrity. • Stakeholder Collaboration: Work closely with cross-functional teams to align governance practices with business objectives and product lifecycle requirements. • Risk Mitigation: Proactively identify risks in governance processes and implement controls to mitigate them. Required Skill Set • Product Lifecycle Governance: Strong understanding of product development lifecycle (PDLC) governance principles and best practices. • PDLC Knowledge: Familiarity with the basics of the Product Development Lifecycle, including stages, deliverables and governance checkpoints. • Process Development and Optimization: Proven ability to document and implement policies and processes that drive organizational efficiency. • Analytical Skills: Proficiency in collecting, analysing and interpreting data to produce meaningful metrics and reports. • Compliance and Standards Expertise: Knowledge of PDLC governance frameworks with experience ensuring adherence to these standards. • Audit Support: Experience assisting with internal audits and addressing findings. • Communication and Collaboration: Excellent verbal and written communication skills to engage with stakeholders and present governance-related insights. • Problem-Solving: Strong ability to identify inefficiencies, propose solutions and implement continuous improvement initiatives. Desired qualifications • Bachelor’s degree in Business Administration or Information Technology. A master’s degree or relevant certifications (e.g. PMP) is a plus. • (For Assistant Manager): Up to 5 years of experience in governance, process improvement, or a related role. • (For Manager): 7+ years of experience in governance, with at least 2 years in a leadership or supervisory role. • Demonstrated experience in product lifecycle governance and process development. • Proficiency in data analysis tools (e.g., Excel, Power BI, or similar) is preferred. • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications • Experience in a technology-driven organization with a focus on product development. • Familiarity with industry-specific compliance requirements • Prior experience working with cross-functional teams in a matrixed organization. Location and way of working Base location: Bangalore This profile does not involve extensive travel for work. Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs. Your role as a Deputy Manager/Manager We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome... entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. 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