Training Specialist

5 days ago

Gurgaon, India Delhivery Limited Full time
#Urgent Hiring for the position of Training (Senior Manager/ Manager )- Mumbai (Lonad-Bhiwandi)

The role will lead and oversee the operations-related training for different functions – First Mile, MidMile,Last Mile, FTL Operations, LTL Operations. The core focus will be on performance related metrics training,job role-related scheduled curriculum training and induction training. The role also demands superior analytics acumen to identify areas / facilities which require extra emphasis on training. The ManagerTraining will research, design, develop, deliver, and evaluate training initiatives that promote people capabilities throughout the organization. This role also monitors the effective rollout of training via 300+Ops Coaches in the network.The role will involve traveling to and providing training min. 12 days a month to Warehouse/Distribution center.1. Lead the training team of Delhivery Academy by ensuring all the trainers achieve the KPIs set bythe organization2. Plans and coordinates all onsite and virtual training activities of the Ops staff (frontline to middle-management) to include resource, calendar and venue coordination, facilitator preparation,material preparation and/or other logistics-related items. Ensures training records are maintained3. Designs and delivers training - both face-to-face and virtual training within time and budgetconstraints. Working with stakeholders and subject matter experts (SME's) to make the trainingmore relevant to the business objective4. Monitors and evaluates training programs effectiveness, success, and outcome periodically5. Plan, conduct and oversee Ops metric focused on-the-job coaching and scheduled training toimprove the performance of Ops facilities – First Mile, Middle Mile, Last Mile, Returns, FTL Ops,LTL Ops, Fulfillment Ops6. Manages and oversees the learning management system (LMS) learning experience; analyzelearner performance and engagement. Work with team to enact any needed improvements orchanges needed7. Conduct effective induction and orientation sessions for Senior Management.8. Communicate with key stakeholders to obtain knowledge and understanding of business needsand operations.9. Other duties and responsibilities as determined by Head Delhivery Academy10. Travel extensively (PAN India) to various Delhivery facilities as and when requiredInteractions with Internal and External Stakeholders -This role will interact with both internal and external groups. Responsibilities are multi-faceted, workingwith Ops Functional and Regional Heads, Academy Content Team, Control Tower Team, Tech & DataTeams, third party e-Learning Platform providers, National Skill Development Council etc

.Education & Work Experience-1. MBA preferred (Basic Education level – Bachelor’s Degree)2. 4 to 5+ years of experience in a training role with experience in a Supply chain/Logistics Company3. Certificates in the Training domain preferredProficinecy in the regional Language Marat

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