Support Engineer

2 weeks ago

Mumbai, India People Centro Full time

Hi All,We are in need of strong resources to fill Support Engineer - Telecom. The Candidates, that are interested, can send us their updated resumes to us.Position: Support Engineer - TelecomExp: 0 – 1 YearsRelevant Exp: 1 yearsIndustry: TelecomLocation: MumbaiMode of Work: Work From OfficeInterview Mode: F2FMandatory Skills: troubleshoots, Call Center, Bridge IVR, Dialer, Call Logger, TelecomBrief JD:Job Description for Support Engineer - TelecomPlease find the below Job Description,Conference Diagnoses and troubleshoots all Call Center,Bridge IVR, Dialer, Call Logger,Provides Enterprise level technical support to all customers and partnersTroubleshoots and reproduces customer technical issues to resolution and/or escalatesResponsible for Demo tech support, Pre-sales site visit, requirement gathering, installation and after sales support1+ years' experience in customer focused/customer experience roleStrong technical troubleshooting skills, perseverance and patienceExperienced in VOICE technology including PBX, IPPBX, PRI, SIP, RTP, Apache, PHP, MYQSL and telephonyNetworking, IT or telecommunications certification is added advantageQualification: Diploma / Bachelor’s degree in Electronics / ITCommunication: Good / Excellent:NP: Immediate / 15 Days / 30 Days (Serving)Hash tags: #troubleshoots, #CallCenter #BridgeIVR, #Dialer #Call Logger #Telecom #PBX, #IPPBX #PRI #SIP #RTP #Apache # PHP #MYQSL #TelephonyLanguages: English, Marathi, Hindi

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