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Retail Associate

2 months ago

Delhi, India adidas Full time
Job Title- Retail Associate PURPOSE & IMPACT ON ORGANIZATION:
· Contribute to meeting or exceeding store sales and profit targets by:
· Passionately inspiring consumer loyalty to the brand
· Effectively serving and selling to customers
· Diligently executing store operations
KEY RESPONSIBILITIES:
· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
· Execute the Brand Customer Service standards to meet or exceed customers’ expectations
· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
· Use Seasonal Brand and product knowledge effectively during sales interactions
· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
· Adhere to all established policies and procedures
· Execute and maintain established Visual Merchandising and In-Store Communication standards
· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
· Complete cash register transactions quickly and accurately
· Minimize loss in both, the stockroom and the sales floor
· Perform all store operations in a safe, effective and efficient manner
· Collaborate productively and respectfully with team members
· Complete all applicable training programs and effectively apply the learning on the job
· Seek coaching and learning opportunities to continually improve your performance
AUTHORITIES:
· NA
KEY RELATIONSHIPS:
· Customers
· Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
· Retail Professional Competencies
MINIMUM QUALIFICATIONS:
High school education is a must
Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
Basic numeracy, literacy and verbal communication skills