Customer Support Executive

4 weeks ago

bangalore, India NoBroker.com Full time

India’s first Proptech unicorn, NoBroker.com is a disruptive brokerage-free property search portal that connects house/property owners & tenants/buyers directly by eliminating the middleman. NoBroker.com removes the information asymmetry that existed in the Indian marketplace, and instead creates an environment for free exchange of information that earlier brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014; and have since served over 30+ lakh customers monthly. We have raised a total of $366 Million from our investors - Google, General Atlantic, SAIF Partners, Tiger Global, Moore Capital Management, Beenext, KTB Ventures, Digital Garage, Qualgro, Rocketship VC, Fulcrum Capital. Our Angel Investors are Vijay Shekhar Sharma and Anand Chandrashekharan. We’re a team of 2000+ people driven by passion to help you fulfil your real estate requirements, without any brokerage.We have worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners & tenants to interact with each other directly by using our technologically advanced platform. Our world class services include-  Verified brokerage-free properties for buyers & tenants (Relationship Managers to assist you through the process)  Quality brokerage-free tenants & buyers for property owners  Online rental agreements  Packers & Movers services  Home Services like painting, cleaning etc.  Home Loans  Dedicated services for NRI customers and CPMS  Furniture & Interior Decoration  NoBrokerHood a visitor, society, & accounts management software for apartment societies. We serve – Mumbai, Bangalore, Pune, Chennai, Delhi-NCR, and Hyderabad. We will soon come to more cities shortly. Are you looking for huge work-independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment, loads of fun, best-in-class salaries, & ESOPs ? Just write to us at

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications, Other Services and Retail Banking industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and work well in fast paced environments

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Join a market leader within Telecommunications

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