VDI Workspace Engineer
2 weeks ago
Responsibilities:
- Management and Monitoring:
- Performance Monitoring: Continuously monitor the performance and health of VDI environments using AWS CloudWatch, AWS X-Ray, and other monitoring tools.
- Troubleshooting: Troubleshoot and resolve issues related to VDI performance, connectivity, and user access. Implement solutions to prevent recurrence.
- Maintenance: Conduct regular maintenance, cluster upgrades, including patch management, updates, and upgrades to ensure the VDI environment remains secure and up-to-date.
- Security and Compliance:
- Security: Implement and manage security controls such as encryption, access management, and network security to protect VDI environments from threats.
- Compliance: Ensure VDI solutions adhere to organizational security policies, industry standards, and regulatory requirements.
- Audits: Perform security audits, Cost Audits and vulnerability assessments to identify and mitigate risks.
- Support and Collaboration:
- User Support: Provide technical support to end-users and resolve VDI-related issues in a timely manner.
- Collaboration: Work with other IT teams (network, security, applications) to align VDI solutions with broader IT strategies and business objectives.
- Training: Train IT staff and end-users on VDI best practices, usage, and troubleshooting.
- Innovation and Improvement:
- Continuous Improvement: Stay current with AWS advancements and emerging VDI technologies to recommend and implement improvements.
- Feedback Integration: Gather feedback from users and stakeholders to enhance the VDI environment and address any emerging needs or issues.
Qualifications:
- Education: Bachelor's degree in computer science, Information Technology, or a related field.
- Experience: 3+ years of experience with AWS services, including hands-on experience with Amazon Workspaces, Amazon AppStream 2.0, and AWS Directory Service.
- Skills:
- In-depth knowledge of VDI technologies and cloud computing principles.
- Proficiency in scripting and automation (e.g., Python, PowerShell, AWS CLI).
- Experience with infrastructure-as-code tools (e.g., AWS CloudFormation, Terraform).
- Strong understanding of networking concepts, including VPC, subnets, and security groups.
- Familiarity with security best practices and compliance requirements in a cloud environment.
- Certifications: AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or equivalent certification is highly preferred.
Preferred Qualifications:
- Additional Certifications: Certifications in related fields such as Microsoft Azure or Google Cloud Platform.
- Experience with Other Cloud Platforms: Hands-on experience with other cloud services and platforms.
- Containerization: Experience with container technologies (e.g., Docker, Kubernetes) and their integration with VDI solutions.
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