Senior Software Engineer

4 weeks ago

Sri Ganganagar, India Infinite Computer Solutions Full time

37545BR

Bangalore - Campus

Job Description

  • Design, develop, configure, and customize applications on the ServiceNow platform.
  • Work closely with business analysts, process owners, and stakeholders to translate requirements into technical solutions.
  • Support the implementation, enhancement, and maintenance of ITSM and other ServiceNow modules.
  • Ensure platform solutions are aligned with ITIL processes and organizational standards.

Technical Responsibilities

  • Develop catalog items, workflows, business rules, client scripts, UI policies, UI actions, notifications, and ACLs.
  • Configure and customize ServiceNow applications such as Incident, Problem, Change, Knowledge, CMDB, and Service Catalog.
  • Build and maintain Service Portal components (widgets, pages, themes) as needed.
  • Implement integrations with external systems using APIs, REST, SOAP, JDBC, and MID servers.
  • Participate in ServiceNow upgrades, patches, and version migrations, ensuring minimal disruption.
  • Conduct unit testing, defect fixing, and deployment following Agile/DevOps practices.
  • Support CMDB population and data accuracy with Discovery or integration tools.
  • Maintain documentation for technical solutions and configurations.

Operational Responsibilities

  • Troubleshoot and resolve platform issues and provide production support.
  • Participate in requirement gathering, sprint planning, and UAT with business users.
  • Ensure solutions meet security, performance, and compliance standards.
  • Collaborate with team members on code reviews and knowledge sharing.

Qualifications
mca or be

Range of Year Experience-Min Year

4

Range of Year Experience-Max Year

6

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