Project Manager

1 week ago

Noida, India BreachLock, Inc. Full time
BreachLock is looking for a Cybersecurity Project Manager.

As

Cybersecurity Project Manage r at BreachLock you will be responsible for managing key customers throughout the Pentest engagement project/ cycle.You will be responsible for providing an excellent customer service experience and help our customers achieve their desired Security testing goals through effective project delivery.Apart from managing clients and their projects delivery you will also contribute to for building a strong Project Management practice.

ResponsibilitiesOwn overall relationship with assigned clientsEnsure quality and timely service with high degree of responsivenessWork with other internal teams in ensuring engagement goals are metEducate clients on BreachLock capabilities and benefitsManage client expectations and escalationsEnsure retention and satisfaction of all assigned clients with high NPS scoreHelp be the gatekeeper of quality for all deliverables.Monitoring the delivery of active penetration tests throughout the lifecycle i.e., from kick-off to report delivery and retestEscalate or immediately remove obstacles that arise during testing - ensuring swift resolution and smooth restoration of testing activity and customer satisfactionSupport junior resources to resolve escalations and offer general process guidanceWork with Cross-Functional Teams to deliver pen-testing as a service engagementsParticipate in Practice development activitiesTrain other team membersBuild best practices and scalable repeatable processes for the Project management function

RequirementsWe are looking for candidates who have:Delhi NCR based and ability to work without additional sponsorship.Experience in Cybersecurity, preferably in pentesting services company, preferably servicing enterprise clientsFamiliarity with various pentesting methodologiesConsulting mindset / operates with a sense of urgency2-3+ years of relevant experience managing technical projectsExperience in customer & stakeholder managementStrong written and verbal communication skillsDetail oriented and analyticalTeam player, effective communicatorProven history as a team process expert and advisor to junior resources

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