United Imaging Healthcare | Sr. Customer Service Engineer
2 days ago
Who we are?
Shanghai United Imaging Healthcare Co., Ltd . is dedicated to providing, developing and producing high-performance advanced medical imaging, radiotherapy equipment, life science instruments and offers intelligent digital solutions to customers worldwide. UIH is committed to creating more value for our customers and constantly improving the global accessibility of high-end medical equipment and services through in-depth cooperation with hospitals, universities, research institutions, and industry partners.
Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.
Company Page :
Job Summary
The Customer Service Engineer will be responsible for working with UIH India local customer service team to provide after-sales service for health systems, hospitals, diagnostic imaging, and oncology centers. The successful candidate will maintain and install equipment in a professional and workmanlike manner in accordance with the company standards and directives and customer requirements.
The job responsibilities include:
1) Support for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
2) Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
3) Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
4) Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
5) Other tasks assigned by supervisors.
Your Qualification and Experiences Requirements:
1) Degree or Higher Diploma in Electrical/ Electronic Engineering or Science related major;
2) Familiar with the principle and structure of diagnostic imaging equipment (CT/ MR/PET, etc.);
3) Good IT, Microsoft Office and Networking Infrastructure skills;
4) Have the ability to find and troubleshoot faults in the field;
5) Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
6) A flexible approach to work, travel and unsociable hours;
Base Location： Hyderabad/Pune/Delhi
Key Competences:
1) System installation
2) System configuration and debugging
3) Trouble shooting
4) Replacement of spare parts
-
india United Imaging Healthcare Full timeWho we are? Shanghai United Imaging Healthcare Co., Ltd . is dedicated to providing, developing and producing high-performance advanced medical imaging, radiotherapy equipment, life science instruments and offers intelligent digital solutions to customers worldwide. UIH is committed to creating more value for our customers and constantly improving the...
-
india United Imaging Healthcare Full timeWho we are? Shanghai United Imaging Healthcare Co., Ltd . is dedicated to providing, developing and producing high-performance advanced medical imaging, radiotherapy equipment, life science instruments and offers intelligent digital solutions to customers worldwide. UIH is committed to creating more value for our customers and constantly improving the...
-
India United Imaging Healthcare Full timeCompany OverviewUnited Imaging Healthcare Co., Ltd. is a pioneering healthcare technology company dedicated to developing and producing high-performance medical imaging, radiotherapy equipment, life science instruments, and intelligent digital solutions. Our mission is to create more value for our customers and improve the global accessibility of high-end...
-
India United Imaging Healthcare Full timeJob SummaryThe Customer Service Engineer will be responsible for providing after-sales service for health systems, hospitals, diagnostic imaging, and oncology centers in India. This role involves working with the UIH local customer service team to maintain and install equipment according to company standards and directives.Key Responsibilities:Support...
-
India United Imaging Healthcare Full timeAt United Imaging Healthcare, we are dedicated to delivering cutting-edge medical imaging and radiotherapy equipment to customers worldwide.We are seeking a highly skilled Technical Support Specialist to join our team in Bangalore/Hyderabad/Delhi. This role will be responsible for providing after-sales service for health systems, hospitals, diagnostic...
-
Customer Support Specialist
1 day ago
India United Imaging Healthcare Full timeJob SummaryThe Customer Support Specialist will be responsible for providing after-sales service to health systems, hospitals, diagnostic imaging, and oncology centers in India. This role involves working closely with the UIH India local customer service team to ensure prompt and effective support.
-
Imaging Endpoints | L1 SOC Analyst
1 month ago
india Imaging Endpoints Full timeImaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately focused on our vision to Connect Imaging to the CureTM. Everything we do is aligned with this singular purpose. We work every day excited to advance imaging science, technology, and services to bring curative technologies to humankind. We...
-
United & United | BRAND PROTECTION MANAGER
2 weeks ago
india United & United Full timeCompany DescriptionUnited & United is a full-service boutique intellectual property rights law firm located in New Delhi. With a legacy, we stand at the forefront of safeguarding innovation and creativity, offering end-to-end legal solutions for Intellectual Property Protection and strategic leveraging. Our clientele includes a diverse range of industries,...
-
United & United | BRAND PROTECTION MANAGER
2 weeks ago
india United & United Full timeCompany Description United & United is a full-service boutique intellectual property rights law firm located in New Delhi. With a legacy, we stand at the forefront of safeguarding innovation and creativity, offering end-to-end legal solutions for Intellectual Property Protection and strategic leveraging. Our clientele includes a diverse range of industries,...
-
KVRS Healthcare
4 weeks ago
india KVRS Healthcare & Investment Advisory Services Pvt. Ltd. Full timeCompany DescriptionKVRS Healthcare & Investment Advisory Services Pvt. Ltd. was founded 20 years ago by a US-based healthcare entrepreneur with a focus on providing healthcare back-office support services to healthcare providers in the USA. The organization aims to help healthcare facilities manage their medical billing processes efficiently, allowing them...
-
Imaging Specialist Physician
4 weeks ago
India Jesseena Human Resources Full timeGreetings from Jesseena Human ResourcesJob Opportunity: We are seeking an accomplished Imaging Specialist Physician to join our esteemed team at King Salman Armed Forces Hospital (MOD)Hospital Overview: Our hospital is a leading medical institution in Tabuk, Saudi Arabia, dedicated to delivering exceptional healthcare services.Key Responsibilities:Clinical...
-
Vivere Imaging | Area Sales Manager
2 weeks ago
india Vivere Imaging Full timeCompany: Vivere Imaging is a contrast media company. The parent company is Biophore. Vivere Imaging is focusing on contrast and diagnostic media products for the global markets. Our product portfolio covers an exhaustive range of these products used in MRI & CT scans. Our strength comes from our strong R&D capabilities for API and formulations, backward...
-
Vivere Imaging | Area Sales Manager
2 weeks ago
india Vivere Imaging Full timeCompany: Vivere Imaging is a contrast media company. The parent company is Biophore.Vivere Imaging is focusing on contrast and diagnostic media products for the global markets. Our product portfolio covers an exhaustive range of these products used in MRI & CT scans. Our strength comes from our strong R&D capabilities for API and formulations, backward...
-
KVRS Healthcare
4 weeks ago
india KVRS Healthcare & Investment Advisory Services Pvt. Ltd. Full timeCompany Description KVRS Healthcare & Investment Advisory Services Pvt. Ltd. was founded 20 years ago by a US-based healthcare entrepreneur with a focus on providing healthcare back-office support services to healthcare providers in the USA. The organization aims to help healthcare facilities manage their medical billing processes efficiently, allowing them...
-
KVRS Healthcare
4 weeks ago
india KVRS Healthcare & Investment Advisory Services Pvt. Ltd. Full timeCompany Description KVRS Healthcare & Investment Advisory Services Pvt. Ltd. was founded 20 years ago by a US-based healthcare entrepreneur with a focus on providing healthcare back-office support services to healthcare providers in the USA. The organization aims to help healthcare facilities manage their medical billing processes efficiently, allowing them...
-
india ProTeamServe Healthcare Full timeJob Overview:The Service Sales Associate is responsible for driving the sales of service contracts(Annual Maintenance Contracts - AMC & Comprehensive Maintenance Contracts -CMC), parts, accessories, and upgrades for medical devices. This role requires theassociate to work closely with healthcare providers, hospital management, and medicaldevice users to...
-
india ProTeamServe Healthcare Full timeJob Overview: The Service Sales Associate is responsible for driving the sales of service contracts (Annual Maintenance Contracts - AMC & Comprehensive Maintenance Contracts - CMC), parts, accessories, and upgrades for medical devices. This role requires the associate to work closely with healthcare providers, hospital management, and medical device users...
-
india ProTeamServe Healthcare Full timeJob Overview: The Service Sales Associate is responsible for driving the sales of service contracts (Annual Maintenance Contracts - AMC & Comprehensive Maintenance Contracts - CMC), parts, accessories, and upgrades for medical devices. This role requires the associate to work closely with healthcare providers, hospital management, and medical device users...
-
GE HealthCare | Staff Software Engineer
3 weeks ago
india GE HealthCare Full timeAs a Staff Software Engineer You will be responsible for the design and development of Linux based embedded software for diagnostic cardiology (DCAR) products. You will work independently and contribute to the immediate team and to other teams across business. You will Lead design discussions. GE HealthCare is a leading global medical technology and digital...
-
GE HealthCare | Staff Software Engineer
3 weeks ago
india GE HealthCare Full timeAs a Staff Software Engineer You will be responsible for the design and development of Linux based embedded software for diagnostic cardiology (DCAR) products. You will work independently and contribute to the immediate team and to other teams across business. You will Lead design discussions.GE HealthCare is a leading global medical technology and digital...
