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People Partner

1 month ago

Bangalore Urban, India Astellas Pharma Full time

At Astellas, we believe that nurturing exceptional relationships with our employees delivers exceptional business results.


Everyone at Astellas has a responsibility for creating a brighter future for patients around the world. From the first moment, Astellas will inspire you to put this ethos into practice – with a positive, agile company culture and with well-defined ethical principles, values, and systems.


Everything we do is led by our company values of integrity, being patient centric, taking ownership, delivering results, and communicating openly. These values are essential to Astellas’ relationship with its employees and now is an exciting time to join us as we continue to evolve as a cutting-edge, value driven life sciences innovator.


Purpose and Scope


The People Partner:


  • Responsible for providing case management support to employees and managers which have been escalated by the HR Service Delivery Team.
  • Provide country policy expertise and professional HR knowledge to support and educate leaders, managers, and associates on all People topics. This role supports all customer groups within the assigned country.
  • Responsible for resolving employee relations issues, support and advise leaders on HR-related matters & policies.
  • Responsible for partnering closely with Employee Relations to enable a cohesive relationship with the union.
  • Responsible for the delivery of Case Management (i.e. underperformance, disciplinary, grievance and sickness absence), business changes, in-country projects, and cyclical HR processes on behalf of Global HR Business Partners and People Enablement in addition to providing support for employee relations queries.
  • Responsible for delivering a legally compliant HR service in line with identified needs.
  • Responsible for providing data and insights on the volume of activity, trends, issues, concerns, and success stories.
  • This role will report to the People Partner Cluster Lead and will work closely across the broader HR function and directly with the business.


Responsibilities and Accountabilities:


Execution of Business Change Projects:

  • Collaborate with Subject Matter Experts and HR Business Partners to deliver end-to-end business change projects (for example- business restructure)
  • Work closely with broader HR Project teams to deliver in-country project work.
  • Manage multiple projects; identifying risks, dependencies, overlaps and conflicts (both within and outside of HR) and ensuring deadlines and deliverables are met.
  • Maintain a mind-set of continuous improvement to identify opportunities to improve the services provided by HR.



Execution of Business Change Projects:

  • Collaborate with Subject Matter Experts and HR Business Partners to deliver end-to-end business change projects (for example- business restructure)
  • Work closely with broader HR Project teams to deliver in-country project work.
  • Manage multiple projects; identifying risks, dependencies, overlaps and conflicts (both within and outside of HR) and ensuring deadlines and deliverables are met.
  • Maintain a mind-set of continuous improvement to identify opportunities to improve the services provided by HR.


Employee Relations Case Management:

  • Provide solutions to resolve case management queries escalated.
  • Provide advice, guidance and support to managers and employees on employee relations issues and policy interpretation.
  • Monitors and tracks trends in employee relations queries to proactively identify issues and identify opportunities to overcome these trends.
  • Escalate complex case management queries to People Partner Cluster Lead, HR Business Partners or Employment Legal as appropriate.


Delivery of Cyclical HR Processes:

  • Collaborate with HR Business Partners and People Enablement to execute and deliver cyclical HR processes (e.g. talent, performance, and reward cycles)
  • Act as a thought partner to HR Business Partners and People Enablement to ensure that global solutions work locally and that local HR requirements are met.
  • Execute activity on behalf of People Enablement teams for processes that are outside of the scope of services provided by the Shared Service Centre.


Change & Continuous Improvement Agent:

  • Provide mentorship and counselling on local policies and processes.
  • Deliver trainings and workshops for local leadership teams and various employee populations on different HR topics.
  • Draw people insights from available real-time reports to identify and address opportunities for improvement.
  • Act as interface to other Organization HR Sub-Divisions.


Ways of Working:

  • Collaborate with Legal, Ethics & Compliance, HR Business Partners, and People Enablement Teams to provide the appropriate level of support required.
  • Work supportively and collaboratively with other teams across HR.
  • Maintain a proactive approach, taking the initiative and managing self effectively.
  • Build relationships and trust with key stakeholders.
  • Seek opportunities to continually improve the services provided by HR.


Required Qualifications:


  • Education: Bachelor’s degree of any relevant discipline
  • Years of working experience: At least 10 years of relevant working experience
  • Fluent in English and a regional dialect (preferred)
  • Prior experience managing union discussions.
  • Proven success partnering and collaborating with stakeholders’ cross-functionally and at all levels.
  • Strong analytical skills and ability to exercise sound judgement based on policies, procedures, practices, and risk factors.
  • Proven experience and function as a natural collaborator who is authentic, transparent and aligns with the Astellas values and code of conduct.
  • Excellent interpersonal skills with an ability to inspire trust and confidence and effectively influence the decision-making process.
  • Self-starter and ability to manage a workload of varying complexity to a high standard.
  • Experience across core HR functions in India (e.g. Compensation, Benefits, Performance Management, etc.) with specific experience in HR process design, transaction support and employee administration.
  • A broad understanding of the HR employee lifecycle.
  • Personal computer skills, including MS Office and Outlook.


Preferred Qualifications:


  • Experience in managing high risk employment-related cases from intake to investigation to resolution.