Customer Success Specialist

5 days ago

Bengaluru, Karnataka, India Cropin Full time

Job Summary

The Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted with CropIn products. It will be your responsibility to onboard these customers onto our product services and drive usage and adoption of the product in their organization.

Principal Accountabilities

Manage all post-sales interactions with customers through strong relationship-building, product knowledge, planning and execution Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs Deliver a proactive customer contact strategy including project plans to drive deployment, change management and product adoption Deliver continuous and routine communication with customers to develop manageable action plans to further enhance our customer partnerships Be the single point of contact for our Customers and act as an escalation point to drive resolution in a timely, proactive manner Manage customer expectations and develop strong understanding and acceptance of our Value Proposition and Customer ROI Work closely with Product and Engineering on identification and tracking of enhancement requests and bugs Be the customer's advocate for feedback and changes into the functional areas they impact Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping) Drive data-driven insights/intelligence to run focused and result-oriented customer engagement programs Work closely with Sales

  • Customer Success Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Cropin Full time

    Job SummaryThe Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted with...

  • Customer Success Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Cropin Full time

    Job SummaryThe Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted with...

  • Customer Success Specialist

    15 hours ago

    Bengaluru, Karnataka, India Cropin Full time

    Job SummaryThe Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted with...

  • Customer Success Specialist

    3 days ago

    Bengaluru, Karnataka, India Weekday AI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    This role is for one of the Weekday's clientsMin Experience: 2 yearsLocation: Bengaluru, PuneJobType: full-timeWe're seeking a proactive and organized Customer Success Specialist with experience in creative or digital marketing agencies, who can take full ownership of client relationships and account management. This role blends delivery, communication, and...

  • Drive Customer Success

    9 hours ago

    Bengaluru, Karnataka, India beBeeCustomerGrowth Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Growth SpecialistWe're looking for a skilled Customer Growth Specialist to drive customer success and advocate for our platform.Key ResponsibilitiesOnboard new customers with integration support and ensure a seamless experience.Act as the primary point of contact for accounts, driving growth from onboarding to strategic adoption.Advise clients on...

  • Customer Success

    7 days ago

    Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full time US$ 40,000 - US$ 80,000 per year

    As a CSM Intern at Wayground (formerly Quizizz), you'll gain hands-on experience supporting a high-performing Customer Success team. You'll play a key role in ensuring smooth onboarding, renewal, and data management processes, helping us deliver exceptional value to our customers. This is a great opportunity to explore the intersection of customer success,...

  • Customer Success Manager

    2 days ago

    Bengaluru, Karnataka, India Smartly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?We're looking for a dynamic Customer Success Manager to join us, as part of our growing Customer Success team, in our mission...

  • Customer Success Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Diligent Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About UsDiligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build...

  • Global Customer Success Specialist

    3 hours ago

    Bengaluru, Karnataka, India beBeeCustomerSuccessManager Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job DescriptionWe are seeking an experienced Customer Success Manager to join our team. In this role, you will be responsible for executing a comprehensive customer success management strategy aimed at customer retention, churn mitigation, and driving the adoption and consumption of services.You will build and maintain strong relationships with customers,...

  • Event Coordinator

    9 hours ago

    Bengaluru, Karnataka, India beBeeOnboarding Full time ₹ 1,04,000 - ₹ 1,30,878

    Client Onboarding SpecialistWe are looking for skilled professionals to fill the role of Client Onboarding Specialist. This individual will be responsible for planning, executing, and promoting engaging events that update our clients and their employees about our offerings.Event Planning Execution:Develop and manage a comprehensive onboarding events calendar...