User Experience Writer II

2 months ago

Gurugram, India Nykaa Full time

Company Description

Nykaa is India's largest beauty destination with more than half a million happy customers; not just for their favourite brands but also for advice, updates, expert tips and videos on how to look and feel gorgeous always With almost 1000+ curated, well priced and 100% genuine brands and 10 lakh products, Nykaa prides itself for offering a comprehensive selection of makeup, skincare, haircare, fragrances, bath and body, luxury and wellness products for women and men.

Nykaa currently operates in various verticals: E-commerce, Private Label, Retail and Fashion.

Nykaa is headquartered in Mumbai, India and has 8 offices around the country.



Team Description

Our Design team crafts exceptional omnichannel shopping experiences for millions of users by combining research and data. We pour all our energies in keeping the result simple and focus on an iterative user-centred design process to develop our products. We're a close-knit group, from a diverse set of backgrounds and cultures. Our team is scaling, and we currently sit out of three locations in India - Bangalore, Mumbai and Gurgaon. As we continue to expand our digital presence, we are seeking a talented and experienced UX Writer to join our dynamic team with 2-3 years of UX writing experience, particularly in e-commerce.

Role Description

As a UX Writer, you will play a critical role in crafting user-centric content that enhances the overall user experience across our digital platforms. You will collaborate closely with cross-functional teams, including designers, developers, and product managers, to create engaging and intuitive user interfaces that align with our brand voice and business objectives. The ideal candidate will have 2-3 years of experience in UX writing, with a strong preference for candidates who have worked in the e-commerce industry.

Responsibilities

  • Create clear, concise, and user-friendly content for various digital touchpoints, including websites, mobile apps, emails, and user interfaces.
  • Collaborate with designers and product managers to develop and refine wireframes, prototypes, and user flows to ensure the content aligns with user needs and business goals.
  • Conduct content audits and provide recommendations for improving the clarity, consistency, and overall quality of existing content.
  • Collaborate with cross-functional teams to ensure a cohesive user experience by aligning content with design elements, functionality, and brand guidelines.
  • Perform user research and analysis to gain insights into user behavior, needs, and pain points, and use those insights to inform content strategy and decision-making.
  • Create and maintain a style guide and content standards to ensure consistency across platforms and touchpoints.
  • Stay up-to-date with industry trends and best practices in UX writing and e-commerce to continuously improve the content strategy and user experience.



Qualifications

  • Bachelor's degree in English, Journalism, Communications, or a related field.
  • 3-5 years of experience as a UX Writer or similar role, preferably in an e-commerce environment.
  • A strong portfolio demonstrating a solid understanding of UX writing principles and showcasing previous work on digital products or platforms.
  • Proficiency in writing clear and concise content for various digital touchpoints.
  • Excellent communication and collaboration skills with the ability to work effectively in a cross-functional team.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Familiarity with user-centered design principles and processes.
  • Knowledge of SEO best practices and how to optimize content for search engines is a plus.
  • Experience with content management systems and design tools is a plus.


If you're passionate about creating exceptional user experiences and have the skills and experience required for this role, we would love to hear from you. Please submit your resume, portfolio, and a brief introduction outlining your relevant experience and why you would be a great fit for this position.


Location : Gurgaon, Mumbai or Bangalore

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