Store Manager

3 weeks ago

Delhi, India Gioia Full time
Overall Mission:
The Store Manager will be responsible for operating Gioia’s Kolkata Airport boutique, ensuring superior customer service, driving sales growth, managing staff, compliance and maintaining operational excellence in line with Gioia’s luxury positioning.
The mission is to manage the store on a day-to-day basis to increase sales, deliver a seamless customer journey, and uphold the highest brand standards through effective leadership, sales management, and inventory control.
Key Responsibilities:
Staff & Leadership
Lead, hire, train, and develop store staff in line with Gioia’s luxury service standards.
Provide continuous coaching and feedback to build a motivated and high-performing team.
Foster a culture of elegance, discipline, and customer-first mind-set.
Sales & Client Development
Drive store sales to achieve and exceed monthly targets.
Play an active role on the sales floor, demonstrating luxury selling techniques.
Develop and nurture VIP clientele through personalized client servicing.
Implement events and in-store activations to attract new customers, especially within the airport traveller demographic.
Customer Experience
Ensure every client receives an elevated retail experience aligned with Gioia’s values.
Handle customer concerns with diplomacy and professionalism, ensuring high satisfaction.
Act as Gioia’s brand ambassador, reinforcing trust and exclusivity.
Operations & Inventory
Manage daily store operations, ensuring efficiency, compliance, and security within the airport environment.
Oversee stock levels, replenishments, and loss prevention measures.
Ensure store displays and visual merchandising reflect Gioia’s luxury identity.
Reporting & Analysis
Prepare accurate sales forecasts and performance reports.
Monitor KPIs, analyze business trends, and implement action plans for continuous improvement.
Stay updated on competitor activities and adapt strategies accordingly.
Key Requirements & Competencies:
Minimum 4–8 years’ experience in luxury retail, with at least 2–4 years in a store leadership role.
Strong exposure to premium fashion, accessories, or luxury lifestyle brands.
Proven track record of achieving sales targets and managing high-value clientele.
Excellent communication and interpersonal skills; fluent in English (knowledge of regional languages an advantage).
Entrepreneurial mind-set with strong organizational and analytical abilities.
High grooming standards, professional presence, and strong customer orientation.
Ability to thrive in the fast-paced airport retail environment.
Graduate/Postgraduate in Retail, Business, or Fashion Management preferred.

  • Store Cashier

    4 weeks ago

    Delhi, India Shubham Store Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Store Cashier located in Delhi, India. The Store Cashier will be responsible for providing high-quality service to customers, including processing transactions efficiently and accurately. Daily tasks include handling cash, credit, and debit card...

  • Store Manager

    1 week ago

    Delhi, Delhi, India Sasa Style Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Store Manager at Sasa Style, located in New Delhi. The Store Manager will be responsible for overseeing daily operations of the store, ensuring customer satisfaction and service, managing inventory, supervising store staff, and implementing retail loss prevention strategies. The Store Manager will also...

  • Store Manager

    4 weeks ago

    Delhi, India ZOYA Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Store Manager, located in Delhi, India. The Store Manager will oversee the daily operations of the store, ensure high levels of customer satisfaction, and manage staff to achieve sales targets. Responsibilities include maintaining inventory,...

  • Store Manager

    7 days ago

    Delhi, Delhi, India THE JODI LIFE Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site Store Manager role located in New Delhi. The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing store inventory, and implementing loss prevention strategies. Duties include maintaining a high level of...

  • Store Manager

    4 weeks ago

    Delhi, India Style Union-Nexon Omniverse Limited Full time

    Company Description Style Union is the go-to destination for fashion enthusiasts seeking authentic and fresh style expressions. We offer seasonal statement lines for women, men, and kids, providing trending styles with a youthful spirit. Our range includes coveted classics and the latest trends, catering to all your fashion needs at affordable prices....

  • Store Manager

    4 weeks ago

    Delhi, India SHOP BEGUM Full time

    A Store Manager oversees daily store operations to maximize sales and profitability by managing staff, maintaining inventory, ensuring excellent customer service, and enforcing company policies. Key responsibilities include staff recruitment, training, and motivation, budget and financial record management, strategic sales planning, inventory control, visual...

  • Store Manager

    2 weeks ago

    Delhi, Delhi, India Samarth lifestyle Retailing Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Samarth lifestyle Retailing Pvt Ltd:Key Responsibilities:New Store Launch & SetupEnd-to-end coordination for NSO (New Store Opening) – timelines, team recruitment, stock planning & visual merchandisingEnsure store is market-ready with best-in-class customer experience from Day 1Store OperationsOversee daily operations ensuring operational efficiency...

  • Store Manager

    2 weeks ago

    Delhi, Delhi, India Nicobar Design Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionNicobar Design Pvt. Ltd. is on a journey to create a modern Indian way of living, dressing, and viewing the world. Inspired by the Nicobar Islands and life in harmony with nature, we design clothing, jewelry, and homeware celebrating India's rich heritage with a global, contemporary perspective. Our collections, built on simplicity and...

  • Store Manager

    4 weeks ago

    Delhi, India Nicobar Design Pvt. Ltd. Full time

    Company Description Nicobar Design Pvt. Ltd. is on a journey to create a modern Indian way of living, dressing, and viewing the world. Inspired by the Nicobar Islands and life in harmony with nature, we design clothing, jewelry, and homeware celebrating India's rich heritage with a global, contemporary perspective. Our collections, built on simplicity and...

  • Store Manager

    7 days ago

    Delhi, Delhi, India Pernia's Pop-Up Shop Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Pernia's Pop-Up Shop, one of India's leading multi-designer platforms, houses top industry names & budding labels all under one roof. It's a one-stop-shop for all your luxury fashion & lifestyle needs & aims at bringing premium designer wear from across the country to the audience with ease.JOB RESPONSIBILITIES-Deliver excellent service to ensure high level...