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Associate Manager

2 months ago

bangalore, India Razorpay Full time

The Role:

Razorpay’s partnership team is responsible for seeking and exploring new opportunities with Channel partners. Equipped with your business acumen and extensive product knowledge, you will be on the front line of interacting with our most strategic partners, and helping them find ways to grow using Razorpay's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help grow the enterprise business.

As an Associate Manager for Partnership, you will foster and manage relationships with some of the biggest tech companies globally as well as in India. You will own C-level relationships with key partners and grow them to their potential. You will work on cutting edge payments products that deliver processing solutions for our merchants. You will also create large, consistent business growth streams for Razorpay by unlocking great value for merchants.

Roles and Responsibilities:

Account Planning and Execution: Develop account plans for assigned partner portfolio, outlining objectives, strategies, and tactics to drive retention and growth. Execute account plans effectively, ensuring alignment with partner goals and company objectives. Retention Strategy Development: Develop and execute strategies to retain and grow the assigned portfolio. This involves analyzing partner needs, identifying retention risks, and implementing targeted initiatives to mitigate churn. Partner Training and Education Partner Performance Monitoring and Reporting Develop an in-depth knowledge of Razorpay core products via successful completion of required sales Training program, and utilize this knowledge to successfully lead the assigned retention/farming portfolio. Relationship Management - Representing Razorpay at conferences and networking events. Domestic travel - up to 60%. Work effectively with internal support departments (Sales, Marketing and Product Development) to develop effective sales strategies that promote sales to new and existing customers. Continuously research and remain knowledgeable of industry trends and competition.

Mandatory Qualification:

Experience of 5 to 6 years in sales roles preferably within the payments industry and worked as an individual contributor. Proven sales experience in specified territories and verticals. Able to drive customer centricity in the team. Quick learner, adaptable to changing business needs. The role involves extensive domestic traveling and hence candidates need to be prepared for the same.