Field Service Engineer

1 month ago

bangalore, India Waters Corporation Full time

Overview

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Temporary Field Service Engineer to support the very successful growth of our businesses across South Region. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances.

As Field Service Engineer, you are an ambassador of Waters and will bring to the market Waters’ products and services. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets. 

Responsibilities

Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) Establish and maintain effective relationships with external and internal customers ensuring their success Manage customer expectations, by communicating work performed and providing follow up plan if needed Ensure customer compliance regulations are followed Deliver system level training at customer sites Manage service inventory according to Waters policies Issue field service reports daily to document work performed Maintain sound knowledge regarding the technology and customers' application demands Work with Sales team in respect to identifying future business development opportunities and needs for service contract sales Ensure that quality system procedures and Health & Safety standards are adhered to at all times

Qualifications

Education:

Bachelors/Masters Degree in Chemistry or Biology, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education

Experience:

3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) Ability to perform effective system level troubleshooting Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM, ELN)

Skills:

Must possess a strong customer focus Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs Personal sense of integrity Effective time management skills System level approach to problem solving Analytical mindset with a strong drive to resolve open issues Excellent verbal and written communication skills

Travel:

This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

  • Field Service Engineer

    3 weeks ago

    bangalore, India Universal-Robots Full time

    Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers? Bring your problem-solving skills and technical expertise to our global Services organization and...

  • Field Service Engineer

    1 month ago

    bangalore, India Universal-Robots Full time

    Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers? Bring your problem-solving skills and technical expertise to our global Services organization and...

  • Field Service Engineer

    2 months ago

    bangalore, India Marel Full time

    About the Job That feeling when you work with technologies others can only read about! Join our team as Field Service Engineer and you will be part of dynamic and innovative company to support our clients in India. In this role, you will be providing customer support for installed systems and new installations. You will develop the skills to...

  • Field Service Engineer

    3 weeks ago

    bangalore, India Marel Full time

    About the Job That feeling when you work with technologies others can only read about! Join our team as Field Service Engineer and you will be part of dynamic and innovative company to support our clients in India. In this role, you will be providing customer support for installed systems and new installations. You will develop the skills to...

  • Field Services Engineer

    1 month ago

    bangalore, India Avensys Consulting Full time

    If you are passionate about playing a key role in the success of a Top notch MNC, we want to hear from you!Our client is a well-established brand in the Semiconductor Manufacturing Industry who is now looking for a passionate and driven Field Services Engineer. This is an amazing opportunity for individuals who want their career in new technology with a...

  • Field Services Engineer

    3 weeks ago

    bangalore, India Avensys Consulting Full time

    If you are passionate about playing a key role in the success of a Top notch MNC, we want to hear from you!Our client is a well-established brand in the Semiconductor Manufacturing Industry who is now looking for a passionate and driven Field Services Engineer. This is an amazing opportunity for individuals who want their career in new technology with a...

  • Field Services Engineer

    1 month ago

    bangalore, India Avensys Consulting Full time

    If you are passionate about playing a key role in the success of a Top notch MNC, we want to hear from you! Our client is a well-established brand in the Semiconductor Manufacturing Industry who is now looking for a passionate and driven Field Services Engineer. This is an amazing opportunity for individuals who want their career in new technology with a...

  • Field Service Engineer II

    3 weeks ago

    bangalore, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer to support the very successful growth of our businesses across the South Zone of India (Karnataka, Kerala, and Tamil Nadu). Waters deliver benefits through innovation and people that enable...

  • Field Service Engineer II

    1 month ago

    bangalore, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer to support the very successful growth of our businesses across the South Zone of India (Karnataka, Kerala, and Tamil Nadu). Waters deliver benefits through innovation and people that enable...

  • Field Service Engineer II

    1 week ago

    bangalore, India Waters Corporation Full time

    Responsibilities Installation, performance maintenance, troubleshoot and support TA-Waters' product suite (Thermal and Rheology products like DSC, TGA, SDT, DMA, TMA and Rheometer, Informatics) Establish and maintain effective relationships with external and internal customers ensuring their success Manage customer expectations, by...

  • Manager - Field Services

    3 weeks ago

    bangalore, India Ohmium Full time

    JOB OVERVIEWThe Field Services Manager manages installation, commissioning, and maintenance activities associated with deployed electrolyzer systems. Specifically tasked with managing a team of field engineers and refining their workflows, the individual is responsible for the execution of all site work to support service contract requirements.DUTIES AND...

  • Manager - Field Services

    1 month ago

    bangalore, India Ohmium Full time

    JOB OVERVIEW The Field Services Manager manages installation, commissioning, and maintenance activities associated with deployed electrolyzer systems. Specifically tasked with managing a team of field engineers and refining their workflows, the individual is responsible for the execution of all site work to support service contract requirements. DUTIES AND...

  • Field Service Engineer

    2 months ago

    bangalore, India Siemens Limited Full time

    Job Description: Responsibilities : Responsible for Service Support, Annual Maintenance contracts, Repairs in regions.To work in shift basis at assigned Key account.Timely closure of calls, first time right, improved customer satisfaction.Coordinate with respective stake holders internally to meet customer expectations.Qualification:Diploma/ Degree in...

  • Field Service Engineer

    3 weeks ago

    bangalore, India Siemens Limited Full time

    Job Description: Responsibilities : Responsible for Service Support, Annual Maintenance contracts, Repairs in regions.To work in shift basis at assigned Key account.Timely closure of calls, first time right, improved customer satisfaction.Coordinate with respective stake holders internally to meet customer expectations.Qualification:Diploma/ Degree in...

  • Field Engineer

    1 day ago

    bangalore, India Inkers Technology Full time

    Company Description Inkers Technology is a leading AI technology company based in Bengaluru. With a rich history of designing and developing deep large-scale AI and ML solutions for enterprises worldwide, Inkers has now extended its innovative capabilities into the construction industry. The company has introduced "Observance," a comprehensive AI-powered...

  • Field Service Engineer

    2 days ago

    Bangalore, India Philips Full time

    Job TitleField Service Engineer - IGTJob DescriptionPosition Title- Field Service Engineer – IGTLocation: Bangalore Job Description: Delivery: The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficientlyThe FSE would conduct site surveys before taking over the Life Cycle Management of an...

  • Field Manager

    1 month ago

    bangalore, India Otis College of Art and Design Full time

    Date Posted: 2024-02-13 Country: India Location: No: 27, MK Towers, Langford Raod, Shanthi Nagar, Bangalore - 560 027., India Designation : Field Manager – Service Location – Bangalore Department - IND Service Overall responsible for service revenues from area. Provide leadership Supervisor and various stake holders in the ...

  • Field Manager

    3 weeks ago

    bangalore, India Otis College of Art and Design Full time

    Date Posted: 2024-02-13 Country: India Location: No: 27, MK Towers, Langford Raod, Shanthi Nagar, Bangalore - 560 027., India Designation : Field Manager – Service Location – Bangalore Department - IND Service Overall responsible for service revenues from area. Provide leadership Supervisor and various stake holders in the ...

  • Senior Engineer

    3 weeks ago

    bangalore, India Ohmium Full time

    Roles and Responsibilities:Installation, commissioning, and field tests of Hydrogen Generating Equipment.Work safely (outdoors) in accordance with company, governmental, and local jurisdiction standards.Shift and site operations, troubleshooting and maintenance.Execute maintenance activities in accordance with available documentation and standards.Basic...

  • Field Service Engineer

    3 weeks ago

    bangalore, India Thermo Fisher Scientific Full time

    When you join us at Thermo Fisher Scientific, you’ll be a part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Location/Division...